<ul><li>Amazing Culture | Excellent Leaders | Huge Growth &amp; Progression Potential</li> <li>Opportunity to work with a leading global partner in the Online Retail space</li> <li>CBD Office + WFH | $105,000 - $115,000 Base + Super | Permanent</li> </ul> Responsibilities&#xA0; <ul> <li>Effectively manage account portfolio, ensuring it aligns with overall ANZ objectives.</li> <li>Negotiate in-store and online &quot;game plans,&quot; including merchandising programs, Balance of Floor (BOF), and Balance of Sale (BOS), for execution by Field sales representatives.</li> <li>Manage online customers performance marketing strategies including: Ad spend management, CRO &amp; ROAS optimisation as well as traffic generation.</li> <li>Manage revenue, Direct Contribution Margin (DCM) by category, and Trade Partner Investment (TPI) by account across the assigned customer base.</li> <li>Manage online Amazon Marketplace to ensure optimal stock levels are maintained and planned in advance of Marketing promotions by engaging relevant internal stakeholders.</li> <li>Drive effective sell-in and sell-through of products, with a strong focus on New Product Development (NPD) and strategic imperatives.</li> <li>Act as a consultant to customers, enhancing margins through increased sales and improving product mix.</li> <li>Negotiate strategic growth agreements for each quarter.</li> <li>Capture and communicate internally industry and competitor insights.</li> <li>Collaborate with the Training &amp; Execution team to maximise sell-through.</li> <li>Cultivate strategic and positive relationships with trade customers.</li> <li>Align business processes across Marketing, Category, and Supply Chain for activity and demand planning.</li> </ul> Skills <ul> <li>Minimum of three years of proven digital key account management experience.</li> <li>Experience within Amazon Marketplace is a must&#xA0;</li> <li>E-commerce experience or managed e-comm accounts.</li> <li>Strong business acumen and superior negotiation skills.</li> <li>Excellent training, presentation, and relationship management skills.</li> <li>Friendly, engaging, and positive personality and approach.</li> <li>High level of self-motivation.</li> <li>Fully licensed to drive passenger vehicles.</li> <li>Ideally culinary and/ or small appliances interest.</li> </ul> How To Apply Please click the apply button now or email your resume to Adam Parle at aparle@sharpandcarter.com.au for a private and confidential discussion

Ecommerce (Amazon) & Retail Account Manager

BrandBastion is looking for a senior, strategic Account Lead to own our key enterprise customer relationships across APAC, with the scope expanding into EMEA over time. We work with some of the world&apos;s largest consumer brands, including Netflix, Uber, Sephora, The North Face, Calvin Klein and others, helping them manage and maximize social engagement through a combination of AI, technology and strategic expertise. This is a high-impact role for someone who understands social media deeply and can operate as a trusted advisor to senior stakeholders inside large, complex organizations. You would personally own a small portfolio of major enterprise customers across APAC, with responsibility for the overall relationship, strategy, value realization, retention and expansion. Some of these relationships span multiple brands, markets and stakeholder groups, so strong enterprise account leadership is essential. Over time, we would expect this person to also build and lead our Customer Success team across APAC, and potentially EMEA, as the region grows. What You Would Own <ul><li>Lead several of BrandBastion&apos;s largest enterprise customer relationships across APAC</li><li>Act as a strategic partner to senior stakeholders across social media, marketing, brand and customer experience</li><li>Help customers shape their social engagement strategy across community management, moderation, outbound engagement, customer care, sentiment and brand health</li><li>Translate BrandBastion&apos;s technology and AI capabilities into tangible business outcomes</li><li>Lead onboarding and expansion across multiple brands and markets within complex global organizations</li><li>Own retention, renewals and commercial growth within your accounts</li><li>Identify opportunities to deepen adoption and introduce additional BrandBastion solutions</li><li>Bring customers a strong point of view on social trends, best practices and emerging opportunities</li><li>Over time, hire, coach and lead a regional Customer Success team across APAC, with scope potentially expanding into EMEA </li></ul>Requirements We&apos;re particularly interested in people who have worked as an Account Director, Client Partner, Social Media Lead, Social Strategist or senior Customer Success leader and have experience working with large consumer brands. You should be comfortable sitting across the table from senior marketing and social leaders, understanding their business challenges and proactively advising them - rather than simply managing a software implementation. Deep knowledge of social media, community engagement and brand strategy is important, as is a strong commercial mindset. The role would ideally be based in Australia and is fully remote, working with customers and colleagues globally. This is a great opportunity for someone who wants to combine hands-on ownership of major global brands today with the opportunity to build and lead a regional team as BrandBastion continues to grow. Benefits At BrandBastion, high performers shape their own path. You&apos;ll have opportunities to: <ul><li>Lead strategic initiatives that impact our Social AI-first approach</li><li>Advance into senior leadership roles based on performance</li><li>Work with global brands at the forefront of digital engagement</li><li>Be part of a fast-growing AI-first company leading the future of Social Engagement</li><li>Competitive Market Rate Compensation + 4+ weeks paid time off</li><li>Opportunities for global team meets</li><li>Flexible, Fully Remote Role: Enjoy the benefits of remote work while collaborating with a talented global team</li></ul>

Account Lead, APAC

<a href="https://jobicy.com/company/superside" target="_blank" rel="noopener">Superside</a> is hiring a Creative Strategist, Performance Marketing to lead the strategic thinking behind our clients' highest-volume, highest-velocity creative programs. You'll sit at the intersection of data and creative, turning performance signals from paid social, OOH, and programmatic campaigns into sharp, testable creative direction — while acting as a trusted strategic partner to the clients whose business results depend on it.
You'll run strategy across a portfolio of accounts at once, each producing a high volume of creative every month, and you'll be the person both the client and the creative team turn to when they need to know not just what to make next, but why.
<h3>What You'll Do</h3>
<ul>
<li>Lead creative strategy across a portfolio of client accounts simultaneously, each producing a high volume of ad creative every month, while maintaining a high bar for quality.</li>
<li>Act as the primary strategic point of contact for clients — presenting creative recommendations, test results, and performance insights directly to marketing and brand stakeholders.</li>
<li>Analyze creative and campaign performance data (CTR, hook and hold rate, CPA, ROAS, and other channel-specific metrics) and translate findings into clear, insight-driven creative briefs.</li>
<li>Build and run testing frameworks that keep creative strategy iterating quickly based on live performance signals rather than instinct alone.</li>
<li>Develop and apply platform-specific strategy across paid social (Meta, TikTok, LinkedIn, Google, Etc.), out-of-home/DOOH, and programmatic/DSP environments, adapting recommendations to each channel's best practices, specs, and buying dynamics.</li>
<li>Partner closely with Creative Leads, Designers, Copywriters, and Motion Artists to turn insights into concepts that are built to perform, not just look good.</li>
<li>Build trusted, long-term relationships with clients, becoming a strategic partner they rely on rather than an order-taker.</li>
<li>Champion AI tools and workflows across the strategy process — from research and insight-gathering to concept testing and reporting.</li>
<li>Contribute to the growth of Superside's Performance Marketing strategy practice — sharing frameworks, benchmarks, and platform expertise across the wider Strategy team.</li>
</ul>
<h3>What You'll Need to Succeed</h3>
<ul>
<li>5+ years of experience in creative strategy, performance marketing, or a related discipline at an agency, platform, or in-house marketing team.</li>
<li>A proven track record leading creative strategy for a high monthly volume of content — comfortable working in fast, iterative sprint cycles rather than one-off campaigns.</li>
<li>Experience managing creative strategy across multiple client accounts or brands at the same time, balancing competing priorities and deadlines.</li>
<li>Strong analytical skills — comfortable pulling and interpreting performance data from ads managers, analytics tools, and creative-analytics platforms to inform strategy.</li>
<li>A confident, polished communicator, able to present strategy and performance insights directly to clients and senior stakeholders.</li>
<li>Skilled at writing clear, insight-driven creative briefs that give creative teams a strong strategic foundation to work from.</li>
<li>A data-informed thinker who blends analytical rigor with creative instinct — equally at home in a spreadsheet and a brainstorm.</li>
<li>Organized and self-directed, able to manage multiple workstreams in a fast-paced, distributed environment.</li>
<li>Genuine enthusiasm for AI tools and their growing role in performance creative strategy.</li>
</ul>
<h3>Compensation</h3>
<h3>Additional Information</h3>
Why Join us?

Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.

Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.

About Superside

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension 
of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. 
Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

Learn more at <a href="http://superside.com" rel="nofollow ugc noopener" target="_blank">superside.com</a>

Diversity, Equity and Inclusion

We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Lead Creative Strategist (Performance Marketing)

JOB DESCRIPTION Title: Paid Media &amp; Performance ManagerReports to: Senior Marketing &amp; Communications ManagerStatus: Part-time / contract, approximately 1&#x2013;2 days per week depending on requirementsLocation: Remote About us Advertising Council Australia (ACA) is the peak body for Australia&apos;s leading advertising agencies, championing the industry&apos;s long-term prosperity through professional development, education, awards and industry initiatives. Our brands include AdSchool, AWARD, AWARD School, Effie Awards Australia, Cannes Lions and Young Lions Australia, each with distinct audiences and campaign objectives. The role We&apos;re looking for an experienced, hands-on paid media specialist to help us improve campaign performance and maximise our advertising investment across multiple brands. Working closely with our Senior Marketing &amp; Communications Manager, you&apos;ll help shape paid media strategy, prioritise campaigns and manage advertising across Meta, LinkedIn and TikTok, with a strong focus on lead generation, conversions and sales. This role combines strategic thinking with hands-on execution. We need someone who can identify where our budget will have the greatest impact, recommend improvements and manage campaigns from setup through to optimisation. Key responsibilities <ul><li>Develop and execute paid media strategies aligned with campaign objectives and budgets.</li><li>Help prioritise campaigns and allocate spend where it will deliver the strongest return.</li><li>Set up, manage and optimise campaigns across Meta, LinkedIn and TikTok.</li><li>Develop audience targeting, prospecting and retargeting strategies.</li><li>Review existing creative, recommend improvements and test new approaches.</li><li>Monitor campaign performance, optimise conversions and identify opportunities to improve ROI.</li><li>Provide clear performance reporting and actionable recommendations.</li></ul> Skills &amp; experience<ul><li>Proven experience managing performance-focused paid social campaigns.</li><li>Strong hands-on knowledge of Meta Ads Manager, LinkedIn Campaign Manager and TikTok Ads Manager.</li><li>Demonstrated success generating leads, conversions and sales.</li><li>Expertise in audience targeting, retargeting, campaign optimisation and budget management.</li><li>Strong analytical skills and the ability to translate performance data into practical recommendations.</li><li>An understanding of paid social creative and what drives performance across different platforms.</li><li>A proactive, independent approach and the confidence to provide strategic advice.</li><li>Experience marketing education, professional development, events or memberships, or working across multiple brands, would be highly regarded.</li></ul> Working together We&apos;re a small team looking for someone who can bring genuine paid media expertise, work collaboratively, and proactively identify opportunities to improve performance. You&apos;ll work alongside our Senior Marketing &amp; Communications Manager, who leads overall marketing strategy, messaging and creative direction. Importantly, we need someone who can help us decide where to invest, and where not to, rather than spreading our budget too thinly across multiple brands and campaigns. We&apos;re ideally looking to build an ongoing relationship with someone who can become a trusted extension of our team. The practical stuff <ul><li>Approximately 1&#x2013;2 days per week, depending on campaign activity.</li><li>Flexible working arrangements.</li><li>Applicants must be based in Australia for local timezone communication and legally entitled to work in Australia.</li></ul> Please submit your CV and a brief overview of your paid media experience to rachael@adcouncil.org.au, including examples of campaigns where you&apos;ve improved lead generation, conversions or ROI.

Paid Media & Performance Specialist

Horizon Labs is a Melbourne-based AI and digital engineering consultancy. We&#x2019;re remote-first, with teams across Australia and the Philippines, building and running production software for a small number of clients we know well. Our Product Managers don&#x2019;t sit between clients and engineering teams relaying requirements. They own outcomes on live, revenue-generating products. They&#x2019;re measured on what moves, not what ships. This is a Melbourne-based role. You&#x2019;ll work remotely day-to-day, with the ability to spend time in person with our team and clients for discovery, planning, workshops and key product sessions. The roleWe&#x2019;re looking for an experienced Product Manager to own product outcomes on a high-traffic consumer eCommerce platform where conversion, average order value and lead quality matter.The platform has real traffic, real customers and enough data to test ideas properly. There are more opportunities than there is capacity to pursue them.Your job is to work out what&#x2019;s worth doing, prove it with evidence, and get it shipped.Two things make this role different. Experimentation-led. A meaningful part of the roadmap runs through controlled experimentation. You&#x2019;ll own the programme from hypothesis through to measurement and decision. AI-first. We expect AI to be embedded in both how you work and the products you help create.What you&#x2019;ll do &#x2022; Own the product roadmap and the commercial outcomes behind it. Turn business goals into a prioritised, evidence-backed roadmap and understand what each initiative is expected to move.&#x2022; Run the experimentation programme. Own hypotheses, prioritisation, test design, measurement, readouts and the decision to ship, iterate or kill.&#x2022; Work across the full funnel, including search and discovery, product and offer presentation, pricing, checkout and enquiry flows, and post-purchase.&#x2022; Lead AI product opportunities. Identify where AI can materially improve customer experience or unit economics, including personalisation, conversational discovery, content at scale and sales-assist, and take credible opportunities from idea to production.&#x2022; Be a trusted product partner to clients. Work directly with executives and commercial, marketing and sales teams. Present results, defend priorities and say no with evidence.&#x2022; Work inside the delivery team. Write clear product requirements, lead refinement, accept work against intent and partner closely with design and engineering. How we expect you to work with AIWe&#x2019;re not looking for someone who has simply tried ChatGPT.We&#x2019;re looking for a Product Manager whose working practice has already changed because of AI. You should be comfortable using AI to:&#x2022; Synthesise research, reviews, support conversations and sales-call notes into defensible insights quickly.&#x2022; Draft and challenge PRDs, test plans, hypotheses and experiment readouts.&#x2022; Build working prototypes yourself using tools such as Claude Code, Cursor, v0, Lovable or whatever comes next, so people can react to something real before engineering time is committed.&#x2022; Generate and pressure-test experiment hypotheses, copy and creative at scale.&#x2022; Analyse experiment results and mine previous tests for patterns. You also understand what changes when AI becomes part of the product itself, including non-deterministic outputs, evaluations, guardrails, latency, cost and measurement.Most importantly, you know when AI output is confidently wrong and have the judgement to challenge it. What we need: Essential&#x2022; 8+ years in product management, with significant experience owning live digital products with meaningful traffic, commercial targets and measurable customer outcomes.&#x2022; Strong eCommerce or high-volume digital conversion experience. You can talk fluently about conversion rate, AOV, revenue per visitor and lead-to-sale.&#x2022; Hands-on experimentation experience. You&#x2019;ve designed and run A/B or multivariate tests yourself, not just approved them.&#x2022; Strong understanding of experimentation fundamentals, including statistical significance and power, minimum detectable effect, sample ratio mismatch, peeking and novelty effects.&#x2022; An AI-native working practice you can demonstrate with real examples.&#x2022; Strong analytical capability. Comfortable with Amplitude, GA4 or equivalent, able to interrogate data and read SQL rather than always waiting for an analyst.&#x2022; Consulting, agency or other client-facing experience. You&#x2019;re comfortable working directly with senior stakeholders.&#x2022; Experience working closely with engineering teams, including distributed and cross-time-zone teams.&#x2022; Australian work rights, Melbourne-based and available across AEST/AEDT business hours. Highly regarded&#x2022; Travel industry experience, including tours, packaged holidays, OTAs, airlines or accommodation. &#x2022; Deep experience with Optimizely Web Experimentation, including building and QA-ing experiments, audiences and metrics, working with its Stats Engine, and running an experimentation programme at scale. Equivalent depth with VWO, AB Tasty, Convert or similar also counts.&#x2022; Experience shipping AI or LLM-backed features into production, including evaluation and measurement.&#x2022; Personalisation and segmentation experience, including CDPs, recommendation systems or audience-driven experiences.&#x2022; Exposure to headless commerce, CMS and CRM platforms.&#x2022; Enough technical depth to prototype in code and understand what an engineering team is building. How we workWe&#x2019;re remote-first, but this is a Melbourne-based role.You&#x2019;ll work remotely day-to-day, with in-person time used deliberately for client workshops, discovery, planning and sessions where being in the room makes a difference.You&#x2019;ll work in small teams with short feedback loops and direct access to the people making commercial decisions.

Product Manager | AI-first, eCommerce & Experimentation

At Zenith, we are a connected team with purpose. We are driven to create new perspectives through modern media. We believe marketing is a powerful investment that can build and grow brands and increase business profitability. So we unlock opportunities for growth by placing consumer behaviour, attitudes, and insights at the heart of everything we do. We pride ourselves on delivering return on investment, imagination, and insight. Central to this vision is the knowledge that we are only as good as our people. To grow our clients&apos; business, we need to attract, retain, develop, and grow the brightest talent in the industry. We know it is not the sum of one but the sum of all of us that make us great. Our behaviours are: Be Bold, Be Kind, Be Better Together. We&#x2019;re determined to eradicate any barriers that prevent our people from achieving their fullest potential. We offer progressive flexible working options to everyone at all levels &#x2014; it&#x2019;s not a policy. It&#x2019;s behaviour-led and reinforced through our values. Mental health &amp; wellbeing is something we consider a priority &#x2014; it&apos;s championed by our own people internally and is a regular conversation. We have a lot of fun &#x2014; we&#x2019;re constantly looking at reinventing how we&#x2019;re connecting with each other. About the role: The eCommerce Director leads the strategic direction and operational excellence of retail media and marketplace activation across their respective AU/NZ client patch, ensuring best in class delivery, commercial performance and team capability uplift. This role exists to set the gold standard for how Zenith plans, activates, optimises and measures commerce outcomes, ensuring our clients benefit from consistent, scalable, insight driven retail media strategies. You will define the strategic roadmap for marketplace and retail media growth, establish operating frameworks, and ensure teams are equipped with the tools, knowledge and processes required to deliver high quality, commercially grounded results. You will partner closely with the Head of eCommerce on product evolution, cross team integration and quality governance, while providing day to day leadership, mentorship and strategic guidance to managers, executives and offshore teams. At its core, this role ensures Zenith delivers disciplined, innovative and future ready commerce solutions that connect media investment to measurable business outcomes, elevating the standard of &#x2018;commerce&#x2019; across the practice. What you will do with us: <ul><li>Lead strategic planning and execution across Amazon Ads &amp; DSP, CitrusAd/Epsilon, Criteo Commerce Max and connected channels (SA360, DV360, The Trade Desk, Meta).</li><li>Ensuring performance excellence and aligned ways of working across AU/NZ teams.</li><li>Defines channel and platform playbooks, category strategies and growth frameworks for clients.</li><li>Directs advanced optimisation frameworks including digital shelf diagnostics, keyword &amp; category analysis, platform audits, research inputs and automation tooling.</li><li>Leads platform maturity plans across retail media networks and marketplace partners.</li><li>Ensures accurate pacing, forecasting, reconciliation and financial governance across all accounts.</li><li>Oversees strategic use of Amazon Ads technology, DSPs, analytics platforms, Skai, Pacvue, Helium10 and connected tools.</li><li>Leads digital shelf audits, SEO/REO improvement initiatives across marketplaces and retailer sites, category benchmarking, Seller/Vendor Central health diagnostics and marketplace growth assessments.</li><li>Identifies structural opportunities and risks across product pages, pricing strategy and marketplace presence.</li><li>Oversees weekly/monthly/quarterly reporting deliverables across Amazon Ads, Amazon DSP, CitrusAd/Epsilon, Criteo, and other relevant programmatic &amp; performance environments for multiple client patches. Reports to be delivered in excel, powerpoint and email updates based on individual client needs.</li><li>Produces accurate pacing reports with commentary, identifying overspend risk, underspend risk and performance shifts early.</li><li>Conducts trend analysis and provides root cause investigation for variance vs forecast/benchmark.</li><li>Builds, updates and QA&#x2019;s dashboards in Power BI, Looker or similar tools as key tools for overall campaign data review and performance tacking.</li><li>Consolidates data from multiple platforms into unified reporting structures (where relevant when PowerBi dashboards not yet developed)</li><li>Works closely with broader team, analysing optimisation tactics and trends in performance to assist day to day leads with recommendations to drive continual campaign improvement.</li><li>Manages junior team members, providing clarity on expectations and deliverables whilst helping to nurture and grow junior talent, as well as offshore resource.</li></ul> What You&#x2019;ll Bring: <ul><li>Background experience in performance media, retail media or marketplace leadership roles is preferred</li><li>Proven experience managing Amazon Ads &amp; DSP, CitrusAd/Epsilon and Criteo Commerce Max at scale.</li><li>Experience leading multi client portfolios, capability development and cross functional teams.</li><li>Demonstrated commercial management skills including forecasting, resource planning, pricing and profitability.</li><li>Strong understanding of marketplace operations, digital shelf requirements, content optimisation and retail media measurement.</li><li>Experience partnering with senior stakeholders (C&#x2011;suite, Marketing Directors, platform leadership) to shape investment strategy and growth plans.</li><li>Strong communication experience, both written and verbal</li></ul> #LI-DS1Additional InformationPublicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world&apos;s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com. Enjoy all the perks that come with our network offering:<ul><li>A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.</li><li>A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Libert&#xE9; flexibility approach &#x2014; &quot;working your way with us.&quot;</li><li>Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.</li><li>Extensive Learning &amp; Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.</li><li>A culture of open feedback and support to reach your goals through our Career Conversations program.</li><li>A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, &#xC9;galit&#xE9;, enABLE, EmbRACE, and &#xC9;cologique committees.</li><li>Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.</li><li>Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.</li><li>Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.</li><li>Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical &amp; safety needs.</li><li>A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/</li><li>Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.</li></ul>If you don&apos;t tick every box in this ad, please don&apos;t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes &#x2014; so if this role resonates with you, please apply. Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions. Uniqueness is powerful; without it, we wouldn&apos;t be where we are today. So be you &#x2014; we like it that way. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.

eCommerce/Retail Director

Marketing that actually gets close to the business. We&#x2019;re The Onset - a specialist recruitment business deeply connected to Australia&#x2019;s technology ecosystem. We work with ambitious companies, brilliant industry experts and a wider group of specialists across data, AI, design and transformation through The Omnia Collective. We&#x2019;re growing our marketing team and looking for someone who wants more than a narrow coordinator role. You&#x2019;ll help us build smarter campaigns, experiment with AI and automation, support client engagement, work across the wider Omnia group and get involved in the events and experiences that bring our community together. It&#x2019;s a broad role by design. One day you might be building a target-account campaign with a recruitment leader; the next, testing an AI workflow, helping activate an industry event or pulling together the data that tells us what is actually working. What You&#x2019;ll Get Stuck Into <ul><li>Build targeted B2B campaigns around the clients, sectors and communities we want to engage.</li><li>Experiment with AI and automation to make research, campaign delivery, follow-up and reporting smarter.</li><li>Work closely with our recruiters on client outreach, useful market content, case studies and sales enablement.</li><li>Coordinate website, SEO/AEO/GEO, email and digital activity and help us turn performance data into better decisions.</li><li>Become a key link between The Onset and Omnia Collective, working alongside teams across AI, data, design and transformation.</li><li>Help deliver client, community and industry events - from the campaign and guest experience through to the practical set-up and follow-up.</li><li>Keep the marketing engine organised: systems, assets, reporting, campaign workflows and the details that make good ideas happen. </li></ul>You&#x2019;ll thrive here if&#x2026; <ul><li>You have some marketing experience under your belt - ideally in B2B, growth, campaigns or marketing operations - and you&#x2019;re ready for more ownership. Technology sector, recruitment or professional-services experience is useful, not essential.</li><li>You are already using AI as a marketing and productivity tool. Maybe you use ChatGPT or Claude every day, have built agents and automations, or are the person who always asks, &#x201C;could we make this easier?&#x201D;</li><li>You like working close to sales and clients and can see the difference between useful engagement and marketing noise.</li><li>You are organised enough to keep multiple things moving, but curious enough to keep improving how they are done.</li><li>You are comfortable with digital tools and data, without needing to be a technical specialist.</li><li>You have a hands-on style. We are a small team: no one is too senior to help set up a room, move a box, capture content or solve the thing that needs solving.</li><li>You enjoy people. This role crosses recruiters, leaders, clients, community members and teams across the wider Omnia group. </li></ul>Why this one is interesting <ul><li>You&#x2019;ll work alongside our Brand &amp; Community Specialist, with room to build complementary expertise in growth, AI and marketing operations.</li><li>You&#x2019;ll have access to experts across Onset and The Omnia Collective and exposure to the way AI, data, design and transformation are changing businesses.</li><li>You&#x2019;ll work directly with senior leaders and recruitment consultants rather than sitting several layers away from the commercial conversation.</li><li>You&#x2019;ll get genuine variety: campaigns, AI, events, content, systems, client engagement and community.</li><li>There is a clear path to grow as your ownership and capability expand.</li><li>We offer a flexible WFH day, ongoing development, team events and a lively Surry Hills office environment. </li></ul>A note on experience We care more about capability, curiosity and attitude than finding someone who has done this exact job before. If you have a strong marketing foundation, like learning new technology and want to be close to the action in a growing business, we would like to hear from you. Interested? Send us your CV and tell us a little about what caught your attention. If you have built something interesting with AI, run a campaign you are proud of or found a smarter way to solve a marketing problem, we would love to hear about that too. Apply here or reach out to alyse@theonset.com.au!

Marketing & Growth Specialist

Reports to: Head of RetentionLevel: Individual contributorLocation: Remote, async-firstCommitment: Full time, dedicated to Rest. No other clients, no side accounts, no fractional arrangements. The job: Email and SMS are one of the largest revenue lines in this business, and they run on Klaviyo. We want one person who runs that account end to end, every day: the flows, the campaign calendar, the segments, the SMS programme, deliverability and the reporting. You plan the channel and you build it.&#xA0;You are in Klaviyo every day. You read yesterday&apos;s results and change something because of it. If a week passes where you have not touched a flow, this is the wrong role. How the work arrives: You will be given the audience and the intent: who should hear from us, what they should hear, and why. Something like &quot;lapsing second-purchase buyers, high churn risk, cross-sell angle.&quot; From there it is yours. You turn it into a live flow with the right splits, timing and email-to-SMS mix, brief our in-house creative team for design and copy, QA it and ship it. Then you report back what the data says, and you push back when a brief will not work inside the account. What you own: <ul><li>The Klaviyo account. Flows, campaigns, forms, segments, SMS, integrations. Every send.</li><li>The channel plan. Flow architecture and the campaign calendar, built from the briefs you receive and your own read of the account.</li><li>Segment build. Implementing segment definitions in Klaviyo, keeping them accurate, flagging where the data does not support them.</li><li>SMS as a real second channel, compliantly. US TCPA, opt-in hygiene, quiet hours. The liability lives with you.</li><li>Deliverability. Authentication, reputation, inbox placement, spam and unsubscribe rates. Yours, not IT&apos;s.</li><li>List health. Sunsetting, suppression, and the growth mechanics (forms, pop-ups) that feed the list.</li><li>Testing and reporting. A/B tests with clean reads; weekly flow, campaign and SMS reporting the team acts on.</li><li>Loyalty and referral touchpoints in Klaviyo. Building the moments the rewards programme defines.</li></ul> What you do not own: <ul><li>Design and copy production: our in-house creative team. You brief and you QA.</li><li>Rewards and referral programme strategy and targets: you build its touchpoints.</li><li>Paid media and the website: elsewhere.</li></ul> What success looks like: <ul><li>Flow and campaign revenue, email and SMS</li><li>Deliverability health</li><li>List health</li><li>Execution quality: brief-to-live in days not weeks, zero-error sends, tests that end in a decision</li></ul> First 90 days: <ul><li>Audit every live flow. Retire duplicates and dead flows. Document what is left and why.</li><li>Deliverability baseline with numbers, and a fix list.</li><li>SMS compliance check and a sending cadence.</li><li>Weekly reporting cadence running.</li></ul> First 6 months: <ul><li>Channel revenue up without leaning harder on discounts</li><li>Flow architecture rationalised: everything live earns its place</li><li>SMS grown into a second channel that pays its way</li><li>Segments live in the account that match how people actually buy from us</li></ul> Must have: <ul><li>2+ years hands-on in Klaviyo, in production, as the person who builds. Conditional splits, profile properties, metric-triggered flows, segment logic, template management. You will show us live in a screen-share.</li><li>Email and SMS in the same programme (Klaviyo SMS, Postscript or Attentive), with US compliance.</li><li>Deliverability you have owned. SPF, DKIM, DMARC, warming, reputation recovery, sunsetting.</li><li>A list at scale. Hundreds of thousands of profiles; a programme that reaches most customers most weeks.</li><li>Solo channel operation. You have run the calendar, the build, the QA and the reporting yourself, as the day-to-day owner of the account.</li><li>AI in the loop daily, with a view on where it helps and where it produces confident rubbish.</li><li>Detail rigour under volume. Small errors compound in public.</li></ul> Nice to have: <ul><li>DTC physical product, considered or high-ticket purchase</li><li>Klaviyo integrations with Shopify, loyalty, reviews and returns apps</li><li>Klaviyo certifications</li><li>Postscript or Attentive alongside Klaviyo SMS</li></ul> Not a fit if: <ul><li>Klaviyo is one tool you have used, not the one you live in.</li><li>Email-only, SMS as a side channel.</li><li>You treat deliverability as someone else&apos;s problem.</li><li>You would rather brief a builder than be the builder.</li><li>You are splitting attention across brands or clients.</li></ul>

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