Client Success Manager

About Talent.com Talent.com is a job platform that matches job seekers with employers in more than 50 countries. We're seeking talented individuals to help us fulfill our mission of connecting the world to work. Our fast-paced environment offers many opportunities to grow your career while contributing to our success. If you are a team player, we are the right fit for you: collaboration is the cornerstone of our workflows and is highly valued by our global workforce, regardless of function, department, or time zone. You'll work in a people-focused HR tech company where every voice will be heard. Join us and become part of our multicultural and diverse team! Position Overview As a Client Success Manager at Talent.com, you’ll drive the performance and satisfaction of EMEA clients through data-driven campaign management and strategic insights. You’ll own a portfolio of clients, optimize their online job advertising campaigns, and partner with internal teams to translate client needs into clear, measurable actions that drive results and client retention. What You’ll Own and Drive

• Optimize and grow campaigns based on client goals and performance data
• Manage a portfolio of clients, focusing on retention and growth
• Resolve client issues related to account setup, technical troubleshooting, and general product usage
• Collaborate with Sales, Product, Traffic Acquisition, and other teams internally to translate client needs into clear internal actions and feedback client insights to influence product or operational improvements
• Analyze campaign data and adjust campaign settings to improve performance outcomes
• Meet with clients when necessary to review performance and strategy

Must-Haves

• Bachelor’s degree or relevant Diploma in Business, Data Analytics, Digital Marketing, or a related field
• 1-3 years’ experience in online advertising, customer success, or business analytics
• Fluent in English and French
• Comfortable analyzing data and making performance-based decisions
• Strong communication skills

Nice to Haves

• Familiarity with PPC advertising
• Knowledge of SQL or database querying (Redshift, PostgreSQL, or similar a plus)
• Additional languages (fluent): Dutch, German, Italian
• Prior experience in HR tech or recruitment advertising industry

What We Offer Standard Talent.com’s benefits include:

• Remote work Policy
• Competitive salary
• Generous vacation policy
• Flat and transparent organizational structure
• Frequent corporate and networking events
• A multicultural, inspiring and friendly atmosphere with a team of passionate people

Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We welcome applications from all qualified candidates, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage, please let us know.