Customer Relationship Management Specialist

Role: Senior CRM / Loyalty Builder (Voyado)

Location: Remote (UK or EMEA)

Duration: 3–5 weeks (w/c 7 July – early August, with possible extension)

Rate: Up to £375/day

IR35: TBC

Working Pattern: Part-time (20–30 hours per week)

We’re looking for a Senior Voyado CRM Builder to jump in quickly and make an impact within a fast-moving fashion retail environment.

This is a hands-on, build-focused role where you’ll take ownership of CRM execution across email, SMS, and loyalty journeys, working with evolving briefs and shifting priorities. If you thrive in ambiguity and can turn rough direction into polished customer journeys—this one’s for you

What you’ll be doing:

• Building and optimising Voyado CRM campaigns and flows end-to-end
• Delivering omnichannel customer journeys across email, SMS, and loyalty
• Collaborating with stakeholders to shape and refine evolving briefs
• Working autonomously with minimal oversight, bringing structure to complexity

Must-have:

• Strong Voyado experience—confident building independently
• Proven track record in omnichannel CRM execution
• Comfortable in fast-paced, ambiguous environments
• Ability to adapt quickly as priorities shift

Nice to have:

Experience across both consulting and retail/merchant environments

A blend of strategy + execution (not just build)

Technical familiarity with CRM integrations or data structures

Exposure to platforms such as Bloomreach or Klaviyo

This is a great opportunity for someone who enjoys rolling up their sleeves, delivering quickly, and shaping CRM experiences in real time.