Senior Manager Ecommerce

About us: 

The English Edit is a creative ecommerce agency built on years of in-house experience at high-fashion and retail brands in New York City. We partner with brands of all sizes, ranging from emerging labels to global names like HOKA, UGG, and Hunza G, to deliver results-driven, creatively led ecommerce experiences. Our ethos is simple: transforming brands with creative ecommerce, powered by strong relationships and a highly collaborative approach. 

About the role:

We are seeking a Senior Manager, Ecommerce to lead strategy, execution, and optimization across multiple client accounts. This role is ideal for a seasoned ecommerce leader who thrives in an agency environment, balances big-picture thinking with hands-on execution, and drives performance across site experience, merchandising, and lifecycle marketing. The ideal candidate is client-centric, proactive, and quick to identify and resolve challenges.

You will act as a strategic partner to clients while collaborating closely with internal design, email, and development teams to elevate digital storefronts and customer journeys.

Responsibilities: 

• Own end-to-end ecommerce strategy for a portfolio of fashion, lifestyle, and retail clients
• Lead site optimization initiatives including UX, navigation, merchandising, CRO, and content strategy
• Partner with creative teams on site redesigns, templates, brand guides, and new feature launches
• Oversee Shopify builds and enhancements, ensuring performance and scalability
• Collaborate on email and lifecycle marketing strategies including flows, campaigns, and segmentation
• Analyze performance data to inform strategy and deliver actionable insights to clients
• Manage timelines, priorities, and cross-functional workflows across multiple accounts
• Serve as a senior client contact, building trust through clear communication and strong results

What we’re looking for: 

• 7-10 years of experience in ecommerce, digital retail, or related roles
• Agency experience preferred
• Deep expertise in Shopify required and experience with Klayvio strongly preferred
• Strong understanding of UX, conversion optimization, merchandising, and customer journeys
• Experience working with Salesforce Commerce Cloud, Yotpo, and Gorgias is a plus
• Excellent strategic thinking, presentation, and client communication skills
• Bachelor’s degree in Marketing, Business, Communications, or a related field