Marketing Operations Manager

About Mission Underwriting Services At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best—underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems. What We Offer

• Remote First Work Environment (US Based)
• Medical, Dental, Vision
• 401K, 401K Match
• Life and Disability Benefits
• Unaccrued Paid Time Off
• 11 Paid Holidays
• Employee Discounts
• Employee Assistance Program
• Educational Assistance Program
• Employee Referral Program
• Paid Parental Leave

About The Role Mission Underwriters is a fast-growing portfolio company managing over 20 brands across diverse industry segments. With rapid growth and an increasing number of marketing objectives, we are seeking a Marketing Operations Manager to streamline execution, optimize workflows, and maximize marketing efficiency across our brands. The Marketing Operations Manager will ensure smooth execution, automation, and data-driven decision-making. This person will implement scalable processes, manage internal and external marketing resources, and ensure that our marketing initiatives drive measurable results. If you are a highly tactical, process-driven marketer who has a working knowledge of the P&C insurance space, this is a unique opportunity to be at the center of a high-growth company managing diverse brands. You’ll work alongside a team who values efficiency, automation, and impact, and have the opportunity to build scalable marketing systems from the ground up. This role requires experience within a P&C insurance company with a focus on Brand Marketing to be considered. What You'll Do Marketing Workflow & Project Management

• Manage a centralized marketing request system to intake, prioritize, and execute marketing initiatives across all brands.
• Oversee and optimize marketing workflows using Monday.com and Sprout Social to track deliverables.
• Partner with the Marketing VP to prioritize high-impact projects and allocate resources efficiently.

Marketing Automation & Tech Stack Management

• Own and optimize marketing automation platforms (HubSpot, Marketo, Salesforce, or similar) to drive campaign efficiency.
• Implement tools to enhance content creation, email marketing, and campaign management.
• Manage CRM, email automation, and analytics dashboards to track and report performance across brands.

Resource & Vendor Management

• Oversee and coordinate freelancers, agencies, and contractors to scale execution without increasing headcount.
• Maintain a network of content creators, designers, and paid media experts to support marketing efforts.

Performance Tracking & Reporting

• Define and track key marketing KPIs (lead generation, campaign performance, ROI, and engagement metrics).
• Develop dashboards and reports to provide insights to leadership and optimize marketing spend.

Process Development & Standardization

• Create SOPs, templates, and playbooks to ensure consistency and scalability across marketing efforts.
• Improve collaboration between internal teams and external marketing partners.

Qualifications

• 5+ years of experience in the P&C insurance space
• 5+ years of experience in marketing operations, growth marketing, or demand generation.
• Strong expertise in marketing automation platforms (HubSpot, Marketo, Pardot, Salesforce, etc.).
• Proven ability to manage multiple projects and stakeholders across different brands.
• Experience working with freelancers, agencies, and cross-functional teams.
• Strong analytical skills with a data-driven mindset.
• Excellent project management skills with experience using project management software.
• Ability to work in a fast-paced, high-growth environment with competing priorities.

Preferred Qualifications

• Experience in a multi-brand or portfolio company.
• Knowledge of AI tools for marketing automation.
• Background in B2B and B2C marketing.
• Experience using Monday.com and Sprout Social

Skills & Abilities

• Monday.com
• Sproutsocial.com

This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year). You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.