Volunteer Social Media Manager - Birmingham | Make a Smile

The Social Media Manager is responsible for the day-to-day running of social media accounts, including responding to messages and comments. What difference will you make? The Social Media Manager enhances the charity’s visibility and engagement by maintaining active Facebook, Instagram, and WhatsApp platforms. By responding to messages, encouraging volunteer participation, and promoting events, they help grow the charity’s online presence. This leads to increased awareness, stronger community ties, improved volunteer involvement, and greater support for the charity’s mission. What are we looking for? The Social Media Manager should have experience managing platforms like Facebook, Instagram, and WhatsApp, ideally in a community or volunteer-based setting. He/She needs to be confident in creating engaging content, responding to messages professionally, and building online communities. Key skills include strong written communication, creativity, and an eye for visual content. What will you be doing? The Social Media Manager’s primary job is to ensure the smooth every day running of the social media accounts. This involves responding to messages and replying to comments. They should try to ensure growth of the social media accounts including Facebook and Instagram. They should make use of the Whatsapp community to create an engaging atmosphere for members and chase lead volunteers to ensure they post on the page and Whatsapp promptly following events