Key Account Manager - DIY

Key Account Manager - DIYHave you got a proven track record of managing key national accounts?Do you have extensive knowledge and experience within consumer goods industries?Can you proactively manage allocated accounts in order to achieve objectives & targets set?

Macgregor Black are partnering with a Global Market Leading DIY brand, on the search for a Key Account Manager - DIY. This is a permanent position which is remote.

As Key Account Manager you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the homewares and furnishing products across key national retailers is required.

Key Responsibilities:

• Own and develop relationships with top Italian national retailers
• Manage and grow key distributors
• Negotiate annual terms, joint business plans, pricing, and promotions
• Identify and unlock new business opportunities aligned with brand strategy
• Deliver annual sales and profitability targets
• Monitor category and competitor performance; propose data-driven actions
• Lead product listings, assortment reviews, and merchandising negotiations
• Collaborate with Marketing, Finance, and Supply Chain to deliver account plans
• Ensure compliance with retailer requirements (data, sustainability, packaging, pricing)
• Manage account administration including promotional calendars, reporting, and forecasting
• Act as the Italian commercial contact point for the Cluster team
• Provide accurate sales forecasts, reporting, and insights
• Work closely with product and marketing teams to ensure local relevance
• Share best practices across the business

What We're Looking For:

• 5–8 years’ national account management experience in FMCG, consumer goods, or DIY/garden categories
• Proven track record managing strategic retail accounts and delivering growth
• Strong understanding of the Italian retail & distribution landscape
• Strong financial acumen and Excel proficiency
• English essential and Spanish is desired
• Excellent negotiation and influencing skills
• Strong analytical ability (turning data into actionable strategies)
• High organisation and prioritisation in a fast-paced environment
• Ability to balance strategic focus with operational detail
• Comfortable working in an international matrix organisation
• Resilient, proactive, and hands-on
• Comfortable working autonomously with a manager based abroad
• Strong communicator, able to build trust with retailers and distributors
• Team player who collaborates well across functions and geographies
• Growth mindset: able to spot and seize new opportunities

Please contact Lewis Millican for further information.