Email Marketing Specialist (Klaviyo Expert)

We’re Webprofits, a digital marketing agency specialising in eCommerce. Our clients include a mix of startups, scale-ups and mega-brands who want to grow smarter.

Most of our clients are running a Shopify + Klaviyo tech stack, and we’re growing our Customer Lifecycle team like wildfire - a team of specialist designers and strategists who geek out over email & eCommerce — so you won’t be alone in this :)

We need a Klaviyo wizard (you?) to help us shape, execute and optimise lifecycle strategies for our awesome current and future clients.

WHAT YOU'LL DO

• Own the Klaviyo game – You’ll take the reins for a portfolio of eCommerce brands, building and optimising flows, campaigns, and segmentation strategies that actually bring in revenue.
• Be hands-on with Klaviyo – This isn’t a ‘big ideas’ role where you pass things off to someone else. You’ll be deep in flows, reporting, A/B testing, and troubleshooting.
• Make magic with integrations – Whether it’s a loyalty program, subscriptions, or quizzes, you’ll know how to plug them into Klaviyo and make them work beautifully.
• Deliverability pro – You understand inbox placement like a detective, ensuring emails actually land in inboxes.
• Stay ahead of the game – Klaviyo updates? Trends? New best practices? You’ll be the first to know and help the team stay on top of it too.
• Work with our designers & copywriters – No need to design emails yourself, but you’ll give input on what converts, what looks great, and what customers will actually click.
• Teach & guide – We want you to empower clients and the team with your knowledge, making lifecycle marketing feel less like ‘just emails’ and more like business gold.

WHAT YOU BRING

• 3+ years of Klaviyo expertise – You know flows, campaigns and segmentation inside and out, and you’re comfortable leading Klaviyo client work from day one.
• Experience with loyalty, subscriptions, quizzes & other platforms – You don’t just know Klaviyo, you know how to make it play nicely with other tools.
• Deliverability optimisation – You understand list hygiene, warmups, and how to get those open rates soaring.
• You can juggle multiple projects – We work with a bunch of amazing clients, and you’ll be managing several at a time.
• Figma-friendly – No, you don’t need to design emails, but you can jump into Figma, give feedback, and make sure everything flows beautifully.
• Project management skills – You keep track of tasks, meet deadlines, and keep clients (and the team) in the loop.
• You think strategically but execute tactically – Big picture? You see it. Small details? You nail them.
• You’re proactive & solutions-focused – If you spot a problem, you fix it (or at least flag it with a great solution in mind).
• You’re a team player who loves to share knowledge – We’re big on collaboration, and we want someone who’s excited to brainstorm, teach, and learn from others.

WHY JOIN US

• Work with some of the fastest-growing eCommerce brands – Your work will genuinely impact big-name clients.
• Lead strategy & execution – You’re not here to ‘support’—you’re here to own it and make things happen.
• A team that gets email & SMS – No need to justify why lifecycle marketing matters—we already know.
• Stay ahead of the curve – We invest in the best tools, training, and people, so you’ll always be at the top of your game.
• Fully remote, with an office if you want it – Work from home, a café, a beach—whatever works best for you.

To apply, please send your CV and examples of your Klaviyo work.