
Content and Community Lead
Job Description
Posted on: July 12, 2026
StoriesPeopleLearn web3 Resources State of NFTsMetaverse 2022Web3 Salaries Work in web3 POst a job Content and Community Lead Set Who we are At Set, Our Mission Is To Create An Internet Financial System That Is Globally Accessible, Simple, And Secure. We Are a Distributed, Product Oriented Team Obsessed With Transforming The Growing Universe Of Decentralized Finance (DeFi) Into Simple And Accessible Financial Products. As DeFi Pioneers, Our Decentralized, Non-custodial Management Tools Are Continuously Laying The Groundwork For New Entrants Into The Space. Some Recent Accomplishments Weβre Proud Of
- Grown our assets tracked to $500MM+ from over 40,000 early web3 adopters
- Launched Index Coop, the leading decentralized provider of structured products powering products such as DeFi Pulse Index, Bankless BED Index, and the Metaverse Index
- Raised a $14MM Series A, led by top-tier crypto funds including 1kx and Hashed
Set Labs created and contributes to the Set Protocol network of open source infrastructure for managing tokenized assets built on Ethereum. The network leverages the composability of public blockchains to unlock capabilities with other DeFi protocols (Uniswap, Aave, Compound) across multiple chains (Polygon, Optimism, Arbitrum) such as lending, yield farming, and more. We also build TokenSets, a gateway to access and utilize products created using Set Protocol. Weβre a remote-first company with core contributors in five countries embracing the challenges with the future of work. We collaborate through modern tooling such as Figma, Github, Google Meet, Slack, Airtable and stay aligned through weekly sprints, standups, and all hands. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Your role As our new Content and Community Lead you will join a highly technical team of 20 that puts the needs of our users first. Through your work you will significantly influence the adoption of the next wave of web3, decentralized applications to come. Responsibilities The main responsibilities of the Content and Community Lead will be to execute high impact content and communication campaigns to increase awareness and activation efforts and support our existing and future community of asset managers and investors to ensure the highest customer success. The detailed tasks that are expected to be executed are the following: Content and Social Media Management
- Multi-Channel Campaign Planning: Identify and define the best social media and content channels to execute marketing and communication campaigns based on Set ideal customer profile
- Content and Marketing Distribution: Own and develop marketing processes including content production, messaging calendars and brand/product positioning, ensuring Set is appropriately and effectively across all platforms while engaging with followers
- Content Creation: Create Set social media content based on strategic messaging, collaborating with design team
- Marketing Analytics: Set, track, analyze and report on key marketing KPIs, driving insights for Set leadership to optimize its marketing endeavors
- Growth Experiments: Ideate, develop and execute innovative growth experiments to increase acquisition and retention of Set asset managers and investors
Community Support and Management
- Process Management: Maintain Setβs customer and community support strategy and process, with support from the BD lead
- Support and Routing: Act as first line to handle community/customer support outside scope of community moderators, owning the of routing incoming requests to appropriate Set stakeholders (BD, engineering, product)
- Documentation Improvements: Constantly update and improve Set technical and user documentation based on feedback from users and new internal developments
- Moderator Management: Oversee moderators from Setβs community Discord to ensure proper moderation
Requirements
- Good understanding of blockchain technologies, the cryptocurrency market, exchanges, wallets and crypto natives
- Experience in content creation, management and community development
- Excellent verbal and written communication skills, with the ability to easily establish a dialogue
- Works effectively in a remote setting and is within 3 hours of Pacific Time (PT)
Benefits We believe people do their best work when they are healthy and happy. At Set, we offer:
- Competitive compensation: salaries and equity
- Flexible vacation time: take time when you need it
- Comprehensive benefits: medical/dental/vision insurance
- Remote-friendly: a flexible work environment
- Work from home equipment: laptop, headphones, hardware, etc.
- Continuous learning: courses or anything else you need to level up
π Take the leap π³ APPLY Company Set LOCATION Remote - San Francisco TYPE Full Time SALARY N/A TAGS π Community MANAge your crypto payroll like a pro TRY REQUEST PAYROLL All web3 jobs in π Community Senior Developer Relations Engineer Chainstack Remote N/A Full Time September 21, 2022 π Community Influencer Marketing Specialist Gnosis Remote N/A Full Time May 26, 2022 π Community Social Media Manager Chainstack Remote N/A Full Time April 18, 2022 π Community Event Manager Gnosis Remote - Lisbon/Berlin N/A Full Time April 13, 2022 π Community Social Media Manager Gnosis Remote - Berlin/Gibraltar N/A Full Time April 7, 2022 π Community Front Desk Receptionist Gnosis Berlin N/A Full Time April 5, 2022 π Community Technical Support Engineer Chainstack Remote 1,500 - 3,500 USD Full Time March 23, 2022 π Community Social Media Manager Aave London N/A Full Time March 29, 2022 π Community Academy administration Sandbox Australia N/A Full Time December 2, 2021 π Community Social Media Manager Sandbox Hong Kong N/A Full Time December 27, 2021 π Community DAO Coordination Lead Gnosis Remote - Berlin N/A Full Time March 24, 2022 π Community Social Media Content Strategist The Graph Remote N/A Full Time March 11, 2022 π Community Tech Support & Developer Success The Graph Remote N/A Full Time March 13, 2022 π Community Developer Evangelist GoodDollar Reomte - UK N/A Full Time March 24, 2022 π Community Developer Technical Community Manager Celo Remote Full Time March 8, 2022 π Community Developer Technical Community Manager Celo Remote Full Time March 11, 2022 π Community Developer Technical Community Manager (Core Community) Celo Remote Full Time March 15, 2022 π Community Senior Social Media Manager Celo Remote Full Time March 15, 2022 π Community Content and Community Lead Set Remote - San Francisco N/A Full Time March 15, 2022 π Community Developer Relations Near Remote - Europe N/A Full Time March 11, 2022 π Community Next Get inspired by other people working in π Community web3 jobs π¨βπ» Startups The decentralized economy has opened infinite opportunities to explore by Hinza Asif Founder @Daiki co ltd & Head of Content Marketing strategy @NFTStudio24 π¨βπ» Startups The bear market has the advantage of cutting a lot of noise, hype, and stuff flying around by Antoine Courtois Developer Relations & Presales @Mangrove πΎ Makers Data is power but with decentralization, this power belongs to its rightful owners: the people by Asif Hameed Co-founder @NFTStudio24 π¨βπ» Startups In order to mature Web3 products, we have to expand beyond the early adopter audience. by Michael Alexander Holker UI & UX Designer @Request πΎ Makers My skills allow me to work with talented creatives, in a space that means a lot to me by Chasm Founder @STOLEN π¨βπ» Startups How to recruit in web3 by Laure Sassus-Bourda HR Manager @Request πΎ Makers NFT as a vehicle is actually incredibly compelling for an early-stage startup by Jordan Lunetta Co-founder @ODIN Golf πΎ Makers We help usher a financial revolution by depriving the big banks of their power over the masses. by Christophe Lassuyt Co-founder @Request Network (REQ), CEO @Request Finance π¨βπ» Startups It has been crucial to be really close to the community of people using the product I am designing by Nayat Cheikh Lead Product Designer @Vesper Finance π¨ Artists NFTs are the future of the new artist economy by Nicole Buffett NFT artist πΎ Makers We are the Y Combinator of the Metaverse by Jamie Burke Founder & CEO @Outlier Ventures π¨βπ» Startups Join a DAO if you hate bureaucracy and want to experience the opposite of it! by Chuck Cummings CFO @Bankless Consulting Next Stories from people working at Set No items found. Are You Ready to take the leap? Get alerted of the best New Web 3 jobs π People signed up to our mailing list always receive the job offers we post here with a one week prior notice, so they are among the first to apply! Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. StoriesPeopleNewsletterPublish your own storyContact us Made with π in π«π· Made by ClΓ©ment
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