Lead UX Designer-Remote

Lead Product Designer - Design ServicesOur Team

Vista is the go-to partner for millions of small businesses who need to promote themselves effectively in the modern age. With tools that empower SMBs to create their brand identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey.

To help customers bring their vision to life, we need UX professionals skilled at crafting the right features and experiences - that’s where you come in.

What You Will Do

We're looking for a Lead Product Designer to join the Design Services domain within Vista, where we design experiences that connect customers with professional designers.

You'll work within the Designer & 99designs Enablement team, focusing on customers who value expert design help and high-quality creative outcomes. Whether these customers start their journey on 99designs or VistaPrint, we guide them through creative collaborations and help them transition to VistaPrint when needed. At the same time, we're nurturing a thriving creator community that powers scalable design services across the VistaPrint platform.

In this role you will:

• Lead all design activities for your product team including planning, scoping and research. Handle difficult information and build consensus.
• Lead the visual style of the experience, pushing quality and consistency across the domain.
• Be hands-on at every stage of the design process—from discovery and research through detailed design, execution and iteration—creating user flows, wireframes, pixel-perfect designs and prototypes along the way to bring ideas to life.
• Partner with product managers to influence the prioritisation of initiatives based on customer insights.
• Contribute to the development of new products from ideation, opportunity assessment, opportunity development/discovery, business case development, iterative delivery, launch and go-to-market activities.
• Contribute to the culture of the Design Services UX team by identifying and driving the execution of design-driven projects and initiatives that have a cross-team impact.
• Work with data and consumer insights to create foundational guidance on product direction and new concept validation.
• Provide clear, structured design explanations to immediate and cross-functional team members with confidence and excels in stakeholder communication.
• Ensure cohesiveness with the Vista design system, SWAN, and marketing brand guidelines.
• Share and evangelise user-centred design methods across the team.

What you’ll bring

We value the unique experiences that individuals add to our team and we look forward to learning more about you!

• 5 - 8+ years of experience designing digital products as a UX or Product Designer, preferably in cross-functional agile product teams.
• Strong portfolio showcasing UX and design skills through multiple case studies demonstrating user-centred and innovative design solutions with measurable outcomes for users and the business.
• Ability to build strong relationships with cross-functional peers, including designers, product managers, researchers and engineers.
• Experience leveraging quantitative and/or qualitative data to inspire simple design solutions and decisions to complex customer and business problems.
• Ability to move between high-level design and detailed design, and between future concepting and near-term implementation.
• Ability to clearly and confidently present design concepts and solutions to a variety of audiences and accept and interpret constructive feedback.
• Highly skilled with type, hierarchy, colour, composition, contrast, and other design fundamentals.
• Passion for design trends, tools, processes, and methodologies, and a willingness to learn and share new ideas with the team.
• Experience working with globally distributed teams, and/or in highly matrixed organizations.

Nice to have

• Relevant degree in the field of Design or UX.
• B2C e-commerce experience.
• Ability to plan, moderate, and complete a variety of goal-oriented workshops across collaborators, leading to exciting new ideas, new-found consensus, and critical alignment.
• Experience designing across responsive web and native mobile platforms, as well as within large-scale digital ecosystems.
• Experience identifying and prioritizing features, as well as participating in complex roadmap planning.

Why You'll Love Working Here

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand identity for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.