People & Volunteer Experience Manager - Volunteer

We are seeking a People & Volunteering Manager to lead on all aspects of volunteer experience at the Step Up Network CIC, a network for new and aspiring leaders in education. What difference will you make? As People and Volunteering Manager your input and knowledge will drive the performance of Step Up and our community. We pride ourselves on the success we have achieved and continue to build on. Your role will be key in ensuring the overall reputation and brand of Step Up is world class. What are we looking for? Person Specification

• Is experienced in human resources and / or volunteer management.
• Is a good communicator.
• Is a self-starter.
• Can work remotely.
• Experience of managing virtual events (desirable).
• Good organisational and interpersonal skills.
• Has a good level of written English.
• Good sense of humour.
• Has access to a computer and a good internet connection.
• Aligns to the values and mission of Step Up.

Remote What will you be doing? Role Purpose

• To provide effective organisational-level leadership for all aspects of people and volunteering including recruitment, volunteer experience and training.

Duties, Tasks And Responsibilities

• Developing and implementing a people and volunteering strategy, with the CoS.
• Strategically leading on all aspects of people and volunteering within the organisation.
• Managing volunteer relations and experience including managing concerns and complaints around volunteers.
• Writing, implementation and review of people based policies.
• Strategically leading on organisational development, with the CoS and Group Managing Director.

Logistics This is a remote role. Time Commitment 1-3 hours per week Reports to Chief of Staff Responsible for People & Volunteering Coordinator