Client Success Coordinator

_Join Us to Transform How Enterprise Tech Clients Win in the Market_About the Role

You’ll help our clients achieve measurable outcomes, you’ll work with a dedicated portfolio of clients to execute their marketing services campaigns and engage SAPinsider members.

This is an ideal role for a creative early-career marketing or business professional eager to grow in digital content, technology marketing campaigns and multimedia production while shaping the future of ERP vendor marketing.

In the role you will work with clients to deliver lead generation programs, event sponsorships, webinars, membership services, directory marketing services, digital marketing services, content publishing services, and display advertising services.

What You’ll Do

• Work with clients from kick off throughout the delivery of thier marketing campaigns.
• Build digital showcases on the SAPinsider website for each client including content tagging, display advertising, lead generation and performance insights dashboard integration.
• Deliver webinar campaigns, content posting and moderate the webinars for clients.
• Deliver email campaigns for clients to targeted SAPinsider member audiances.
• Review leads generated with clients each week assuring client delivery quality.
• Conduct weekly/monthly/quarterly client delivery meetings with each client.
• Manage client delivery in the SAPinsider project management tool Click Up.
• Attend SAPinsider global events and summits working with your client sponsors.

What You Bring

• A passion for technology marketing campaigns – whether in events, websites, video, webinars, writing, or audio.
• Strong digital content management experience with familiarity using HTML to post content on websites.
• Experience with marketing campaigns and email campaigns.
• Experience with delivering webinars.
• Familiarity with tools like:
• CMS – ideally Wordpress or similar HTML platform
• Sales management systems with strong preference to SFDC
• Project management tools like Click Up, Smart Sheets or other
• Email campaign management systems like Hubspot, SFDC Marketing Cloud
• Webinar systems like Zoom, Webex or other
• Social media marketing – Linked In, Instagram, Tik Tok
• Powerpoint, Word and Excel
• Adobe Premiere Pro (video editing)
• Descript or Audacity (podcast/audio editing)
• A basic understanding of SEO and social platforms.
• Curiosity, creativity, and a willingness to experiment and learn.
• Experience with content creation or social media is a plus, but we value motivation and ideas matter over a perfect CV.What You’ll Get

• Competitive salary, bonus, and benefits.
• The chance to help reimagine how enterprise tech marketing is created and delivered.
• Hands-on experience with video, social, podcasts, and research-driven content.
• Mentorship and training to accelerate your career in digital media.
• Gain exposure to new marketing technologies and content creation methods, keeping your skills future-proof.
• Opportunity to travel globally to SAPinsider events, connect with industry leaders, and bring back stories from the frontlines of enterprise tech.
• Remote-friendly flexibility with opportunities to attend global events.

Why This Is Exciting

You won’t just “deliver marketing campaigns” for your clients – you’ll shape the voice of the largest SAP & ERP tech community worldwide. You’ll help us connect generations of buyers and sellers of technology solutions – from young graduates to senior executives – through content and campaigns that educates, inspires, and engages driving engagement and leads for your clients.

Diversity and Inclusion

At WIS, we know our strength comes from diversity. We are committed to creating an inclusive environment where every voice is valued – regardless of background, experience, or identity. We welcome applications from all walks of life and encourage you to bring your authentic self to our team.

Interested?

Send your CV and a sample of your marketing campaign or client delivery work (anything you’re proud of – a video, social post, article, design etc.) to HR@sapinsider.com with the subject line Client Success Coordinator, Marketing Services.

About Us

At Wellesley Information Services (WIS), we believe enterprise technology isn’t just about systems and data – it’s about people, stories, and the power of community. Through SAPinsider, the world’s largest SAP and ERP professional network, we connect over 1.8 million members globally. Our mission is to humanize the ERP tech space and build a thriving community: making insights, research, and innovation accessible to everyone, from curious students and recent graduates to C-level executives driving transformation.

We’re building an accountable, youthful in spirt and highly passionate team ready to challenge the status quo and modernize how content and research are distributed. This role is your entry point into that journey.