Head of Product | SaaS | Luxury Retail

Are you a Head of Product who has built zero to one SaaS products in a startup or small tech company environment? Are you a Lead Product Manager or Product Director who has led a platform migration that moved non-technical SMB users off legacy software onto a modern cloud product? Have you shipped something 0-to-1 (from the ground up) as the only Product Manager at the table? If you're a Head of Product, SaaS Product Manager, or Director of Product who is excited to fully own Product (a POS for SMB') and grow a product management function from the ground up, please read on.

This is a vertical SaaS company serving thousands of independent specialty retailers, with over two decades of product-market fit in its niche. A recent PE investment has placed new leadership in seat and is funding a full transition from legacy on-premise software to cloud SaaS, including mobile products and integrated payments. The incoming Head of Product inherits a working prototype, a lean AI-native engineering team, and full authority over the product function with a direct line to the CEO. This role is for a hands-on builder who is as energized by shipping product as by establishing the practices around how it gets built.What You Will Own

• Mobile product launch from working prototype to live production, targeting a 2-3 month milestone
• Integrated payments on the product side, with PE-backed domain expertise supporting the financial architecture
• Replace the CEO's seat in daily engineering stand-ups and serve as the day-to-day product-side partner to a team of 5+ engineers
• Own the product roadmap, synthesizing input from face time with customers, CS, sales, and marketing
• Drive prioritization for the long-term cloud migration across POS, CRM, analytics, and marketing services
• Become the external face of the product at trade shows and customer visits

What You'll Need

This role is a strong fit for a hands-on Product leader who has built out a "zero to one" product practice or rebuilt an under-performing PM function

• Shipped a product 0-to-1 at a company under $75M in revenue (not just iterated on a mature product)
• Designed for SMB end users who are not software-native (store owners, independent operators, or similar)
• AI-native workflow, using Claude Code or equivalent tools as part of daily work
• Strong UX instincts, comfortable bridging design and engineering without being a designer
• Business-minded background rooted in product, design, or customer-facing roles, not engineering

Plus Skills

• Payments or POS product experience
• Vertical SaaS for retailers, hospitality, field service, or similar SMB users
• Led a platform migration as the primary PM

What You'll Get

• Competitive Compensation: $160K-$190K base + bonus
• Strong benefits (health, dental, etc + 19 days PTO)
• Equity upside tied to PE-backed growth with meaningful exit potential
• Full ownership of the product function from day one with a direct reporting line to the CEO
• AI-native engineering team already in place and a product roadmap with real momentum

If this opportunity aligns with your background, apply to learn more about the role and company.