TikTok Shop Account Manager

Role: TikTok Shop Account Manager

Location: Remote UK (preferably London with clients being based down there)

About Nonsensical

We’re a TikTok-first creative agency helping brands show up, stand out and blow up on the platform. From viral restaurants to global brands, we help businesses reach new audiences, build communities and create content that drives real commercial impact.

We’re building a growth function that values relationships just as much as results, and we’re looking for someone who understands both.

Position Overview

We’re looking for a sharp TikTok Shop Account Manager to lead the performance, affiliate squad-building, and daily growth of TikTok Shop brands. This is a cross-functional role that blends trading, client servicing, and creator strategy.

What will you be doing?

• Be the go-to point of contact for your clients, fostering long-term client relationships and ensuring satisfaction and retention
• Plan and execute TikTok Shop campaigns and livestreams
• Lead weekly performance calls, sharing insights and actions that genuinely move the needle.
• Own the trading calendar for each brand: product drops, campaign windows, seasonal moments.
• Identify and onboard TikTok affiliates who align with each brand’s audience and tone.
• Build and manage ‘affiliates squads’—reliable, high-performing affiliates who consistently drive GMV on TikTok Shop.
• Provide recommendations to optimise listings, pricing and performance for clients
• Brief and coordinate live stream and creator activity to maximise conversion.
• Track, report, and optimise towards GMV, ROAS, CTR, AOV, and key platform metrics.
• Build and present performance reports with actionable insights that drive future decision-making.
• Stay up to date with platform updates, policies, and changes - translating them into clear guidance for clients.
• Constantly look for ways to improve the full funnel: content > traffic > conversion > retention.
• Collaborate with creatives, strategists, and paid media to drive integrated campaigns.

Who are we looking for?

• You’ll have demonstrable experience on TikTok Shop
• Have experience in account management, e-commerce trading, affiliate marketing, or creator management
• Familiarity with retail calendars, product lifecycle, and social commerce incentives
• Good understanding of paid media
• Massively organised, with the ability to juggle lots of clients and tasks
• You can work under pressure and be able to turn round tasks with short deadlines
• Are entrepreneurial, curious, and comfortable in a fast-moving, ever-changing environment.

Live by our values:

🎨 Creativity- We experiment with nonsense.

🔍 Curiosity- We ask questions, big and small.

🔥 Passion- We’re obsessed with TikTok.

🗣 Honesty- We speak the truth, even when it’s tough.

What We Can Offer You

🌴 25 Days Holiday + Bank Holidays

💰 Pension Scheme

🎉 Company Socials

💡 Quarterly Creative Half-Days + £50 budget

📚 £200 annual learning fund

🎊 Bonus leave days for life moments

Ready to Join Us?

If you’re commercially driven, relationship-focused, and looking for a role that blends client services instincts with outbound growth, we’d love to hear from you.

Apply via LinkedIn, or send anything extra (portfolio, cover note, or even a TikTok) to tiktok@nonsensical.agency.