Klaviyo Account Manager

Company Description

MKTG EMAILS partners with fast-moving direct-to-consumer (DTC) ecommerce brands that prioritize retention and lifecycle marketing. The company focuses on building high-impact email and SMS programs that drive repeat purchases, strengthen customer relationships, and increase lifetime value. Working closely with growth-minded clients, MKTG EMAILS combines strategy, creative, and technical execution to deliver measurable results. Team members collaborate remotely, using data and experimentation to optimize performance in a fast-paced, results-oriented environment.

Role Description

The Klaviyo Account Manager is a full-time remote role responsible for owning day-to-day strategy and execution for multiple DTC ecommerce clients using Klaviyo.

You will:

→ Be working with 7, 8 & 9 figure brands

→ Step into a clear roadmap towards leadership from day one

→ Learn from our lead strategist, myself & team leaders to accelerate your development

You will learn how to:

→ Turn cohort analysis into real strategy

→ Use financial metrics to drive better CRM results

→ Create DTC & omni-channel growth strategy

→ Use Owned Media to drive repeat customer revenue efficiently

Qualifications

• 2+ years experience with Klaviyo or similar lifecycle marketing platforms, including flows, campaigns, segmentation, and A/B testing.
• Strong analytical skills, including comfort working with dashboards, conversion metrics, cohort performance, and reporting insights to clients.
• Solid project and account management skills, including organizing calendars, managing multiple client priorities, and communicating clearly and professionally.
• Ability to collaborate with creative teams on messaging and design, and to review content for clarity, consistency, and brand alignment.
• Familiarity with basic marketing and ecommerce tools (e.g., Shopify or other ecommerce platforms, Google Sheets, project management software).
• Self-directed, reliable, and comfortable working remotely with distributed teams across time zones.
• Previous agency, consultancy, or in-house marketing experience with DTC brands is preferred; a bachelor’s degree in Marketing, Business, Communications, or a related field is beneficial but not required.