Community Manager

We are looking for a Community Manager to build a loyal, active, and engaged community around our project. Your main goal is to provide quick user support and foster an environment that improves customer retention. Responsibilities:

• Manage Telegram chats and Discord servers
• Maintain a positive atmosphere, enforce communication rules, and handle content moderation
• Engage with the existing audience by encouraging dialogue, running polls, quizzes, and facilitating discussions
• Develop and implement ideas to increase activity (e.g., interactive events, contests, quests)
• Post timely updates, including announcements, promotions, and changes to project mechanics
• Respond promptly to user questions and address complaints or suggestions

Requirements

• At least 1.5 years of experience as a Community Manager
• Strong knowledge of Telegram (bots, channels, groups) and Discord (roles, channels, permissions, automation bots)
• Ability to independently generate content and activity ideas without needing constant supervision
• Proficiency in reporting using Google Sheets or Excel and a basic understanding of QA principles

Benefits

• Competitive salary
• Fully remote work
• 28 days of paid vacation
• 5/2 work schedule with flexible start times
• A friendly and highly qualified team
• Opportunities for personal and professional growth
• Minimal bureaucracy and flexible processes