Market Performance Analyst- Healthcare

Help shape Luna’s blueprint for sustainable growth. As a Market Performance Analyst, you’ll use data to ensure the right number of therapists are available in the right markets at the right time. You’ll analyze capacity, demand, and profitability across regions to optimize access to care. Partner with leaders across Operations, Marketing, and Finance to turn insights into action and drive Luna’s nationwide expansion.

Perfect for Data-driven problem solvers passionate about applying analytics to transform healthcare delivery.

How You will have an impact

• Analyze key marketplace metrics such as therapist capacity, patient demand, churn, and onboarding velocity to ensure market balance.
• Build predictive models to forecast visit volume, therapist supply needs, and onboarding throughput aligned with growth goals.
• Integrate and interpret data across multiple acquisition channels — including health systems, physician referrals, and direct-to-consumer sources.
• Develop automated dashboards and reports visualizing market health, utilization, and performance trends for leadership visibility.
• Model unit economics and market-level profitability to guide operational and recruitment decisions.
• Monitor patient and therapist retention, churn, and return rates to improve forecast accuracy and inform LTV models.
• Partner with Finance, Operations, and Analyst teams to deliver consistent, actionable business insights and alignment.
• Support ad hoc analyses to answer strategic questions around access, engagement, and expansion priorities.

What success looks like

• Accurate, data-driven forecasts that guide strategic growth and capacity planning.
• Dashboards and reports consistently used by leadership to monitor performance and market health.
• Improved understanding of retention and churn trends influencing Luna’s expansion.
• Leadership trusts and leverages your insights to make smarter, faster market decisions.
• Strong collaboration and consistency with cross-functional analyst teams to unify business reporting.

What Luna Can offer you

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
• Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
• Full time remote position
• Paid Time Off with holiday
• Stock options
• Medical, dental & vision on the first of the month following start date
• Company-paid life insurance, and much more!

What you can offer Luna

• Bachelor’s degree in Data Science, Health Informatics, Computer Science, or a related field.
• 3+ years of experience in analytics, operations, or business intelligence (healthcare or marketplace experience preferred).
• Strong proficiency in Excel/Google Sheets and data visualization tools such as Tableau, Looker, or Power BI.
• Proficiency in SQL or an equivalent query language (required).
• Ability to synthesize data from multiple sources into clear, actionable insights.
• Excellent communication skills, with the ability to explain data findings to non-technical audiences.
• High degree of curiosity, accuracy, and initiative in a fast-paced, growth-oriented environment.
• Proven ability to work independently on ambiguous problems and identify opportunities for efficiency and improvement.

**Physical therapy,delivered.**www.getluna.com