Director of Partnerships

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Partnerships based in United States. This is a high-impact commercial leadership role focused on accelerating growth through strategic alliances across the secure payments and enterprise technology ecosystem. The Director of Partnerships will own the development and execution of a multi-region partner strategy spanning North America, the UK, and EMEA. This role is central to expanding market reach through VARs, MSPs, system integrators, and technology ecosystem partners. You will build and deepen executive-level relationships with key stakeholders across CCaaS, CRM, telco, and digital payments providers. The position requires a strong mix of strategic thinking and hands-on execution, including partner enablement, GTM planning, and pipeline generation. You will collaborate closely with sales, marketing, and product teams to drive measurable revenue impact. This is an individual contributor role with strong visibility and clear progression potential toward VP-level leadership. Accountabilities

• Develop and execute a regional partnership strategy across North America, UK, and EMEA to accelerate pipeline and revenue growth within the secure payments ecosystem, while identifying, onboarding, and scaling strategic partners including VARs, MSPs, system integrators, distributors, telcos, and CRM providers.
• Build and manage strong executive relationships with partner organizations, ensuring alignment on joint go-to-market strategies, commercial objectives, and long-term business growth.
• Lead day-to-day partner management activities, including negotiations, contract structuring, and agreement optimization to support evolving GTM and billing models.
• Drive partner enablement initiatives, including training, co-selling support, and development of joint value propositions to maximize deal creation and conversion.
• Collaborate cross-functionally with sales, marketing, and product teams to build integrated GTM plans, co-marketing initiatives, and partner-led revenue streams.
• Track partnership performance through KPIs, pipeline metrics, and revenue outcomes, continuously optimizing relationships to exceed growth targets.
• Represent the organization at industry events, conferences, and partner forums to strengthen brand presence and ecosystem positioning.

Requirements

• 7+ years of experience in sales, business development, or partner management within the technology industry, with a proven track record of building and scaling VAR and MSP partnerships.
• Strong background working within or alongside CCaaS, CRM, telecom, contact center, or digital payments ecosystems.
• Demonstrated ability to develop and execute complex partner strategies that generate measurable pipeline and revenue growth.
• Experience managing senior and executive-level relationships with external partners and internal stakeholders.
• Strong negotiation and contract management skills, with the ability to structure and restructure commercial agreements.
• Ability to operate in a fast-paced, high-growth environment with both strategic ownership and hands-on execution.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.

Benefits

• Competitive salary with bonus or incentive plan
• Healthcare and dental coverage
• 401(k) retirement savings plan
• Employee discount platform
• Access to LinkedIn Learning for continuous professional development
• Generous paid time off policy
• Dynamic work environment combining startup agility with established enterprise structure

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