Community Manager

Role Description

This is a full-time remote role for a Community Manager. The Community Manager will be responsible for engaging with the community, moderating online platforms and forums, creating and executing strategies to grow and support the community, and responding to queries and feedback. The role also involves collaborating with internal teams to ensure community feedback is integrated into products and services, monitoring trends in the industry, and fostering positive relationships with community members.

Qualifications

• Proven skills in community engagement, customer communication, and relationship management
• Experience with online moderation, social media platforms, and digital communication channels
• Strong organizational skills and the ability to manage multiple tasks and deadlines effectively
• Experience in content strategies, writing, and creative problem-solving as they relate to community development
• Proficiency in data analysis and reporting tools to measure community engagement and growth
• Ability to work independently in a remote environment while collaborating with cross-functional teams
• Excellent interpersonal and verbal communication skills
• Bachelor’s degree in Communications, Marketing, Business, or a related field is preferred
• Experience in a similar community engagement or management role is advantageous