Email Marketing Specialist

Email/SMS Execution Support

40 hours/week

100% remote; client is only considering people in CST or EST

Pay: $30/hr

Required: Klaviyo

Duration: 11/1/25 – 12/31/25

Scope:

The contractor will manage and execute the day-to-day operations of the Canada (English and Quebec) Email and SMS marketing channels, ensuring timely, accurate, and on-brand campaign delivery throughout the peak holiday and promotional period.

Key Responsibilities

• Campaign Management & Execution
• Maintain the Canada Email/SMS content calendar, ensuring alignment with overarching marketing and promotional plans
• Build, schedule, and deploy Email/SMS campaigns within designated marketing platforms
• Conduct comprehensive QA on all campaigns to ensure functionality, accuracy, and compliance prior to launch
• Ad-hoc support with triggered optimizations during peak Black Friday/Cyber Monday period
• Cross-Functional Collaboration
• Partner with the Creative team to align on content strategy, asset delivery timelines, and campaign themes
• Collaborate with CRM and Merchandising teams to ensure consistent messaging and cross-channel alignment
• Operational Excellence
• Work efficiently in a fast-paced environment, managing multiple projects and deadlines simultaneously
• Maintain detailed documentation for all campaigns, including QA checks and deployment records
• Quality Assurance & Accuracy
• Uphold a high standard of precision in campaign setup, audience segmentation, and content deployment
• Identify and troubleshoot issues proactively to ensure flawless execution

Skills & Qualifications

• Hands-on experience with Email/SMS marketing platforms (e.g., Klaviyo, Attentive, Braze, Iterable, or similar)
• Excellent organizational skills and strong attention to detail
• Ability to work under pressure and deliver on tight timelines
• Familiarity with CRM workflows, content management, and QA best practices
• Bonus: Fluency in Canadian French for campaign localization and translation support

Reporting & Communication

The contract will report to the Director of CRM & Lifecycle Marketing and provide regular updates.