Location: United States — 100% Remote
Job Type: Full Time
Salary: $85,000 - $93,500 per year
Job Description
Shroff Travel is hiring for the Social Media Manager role. In this position, you will plan, publish, monitor, and measure social media content and community activity. The work supports travel reservations, events, itinerary planning, traveler support, and supplier coordination. This is a full-time, 100% remote position open to candidates throughout the United States.
Responsibilities
- Build and maintain a social content calendar across the company's approved platforms.
- Draft, schedule, publish, or coordinate posts, graphics, short-form video, and campaign content.
- Monitor comments, messages, mentions, and community activity and respond or route issues according to policy.
- Track reach, engagement, follower growth, clicks, conversions, and other social performance measures.
- Coordinate creative assets, approvals, links, hashtags, and campaign timing with marketing partners.
- Review performance trends and recommend content, timing, or audience adjustments based on results.
- Strong understanding of major social platforms, content formats, community management, and publishing practices.
- Comfort using social scheduling, analytics, design, and reporting tools.
- Strong writing and editing skills with attention to brand voice and platform context.
- Ability to interpret engagement and conversion metrics and turn them into practical actions.
- Good judgment when responding to public comments or escalating sensitive issues.
- A pre-employment background check is required.
