Senior Product Manager

About Us

We’re pioneering the future of ethical, AI-powered hiring. With millions of candidates engaging with our Chat Interview every year, we are redefining how talent is discovered, assessed, and nurtured. Our products are trusted by some of the world’s most innovative companies, and we’re just getting started.

We are seeking a Senior Product Manager (UX) to lead the evolution of our flagship products: Chat Pro, JAS, and Tia. This is an opportunity to shape the future of conversational AI and human-centric assessments at scale.

This role is for you if:

· You are a deep thinker and a hacker. You care about outcomes, not theatre.

· You live and breathe product—your brain is wired for design, data, and customer delight.

· You’re geeked out about AI, product-led growth, and elegant, intuitive user experiences.

· You own it. You get it done.

Your Mission: To build world-class user experiences that marry the magic of AI with the elegance of design. Delivering radical simplicity, fairness, and effectiveness in every interaction.

Key Responsibilities

1. Product Leadership:

· Own and drive the vision, strategy, and roadmap for Chat Pro, JAS, and TIA.

· Set a bold north star for user experience—fast, intuitive, human—grounded in data and behavioral science.

· Lead discovery, ideation, and rapid iteration cycles.

2. Obsess Over UX:

· Be the torchbearer for user-centred design in everything we build.

· Translate complex AI capabilities into seamless, delightful experiences.

· Drive continuous improvement through structured A/B testing, instrumentation, and user feedback loops.

3. AI & Data Geekery:

· Partner deeply with Sapia Labs, our research team, to bring cutting-edge AI capabilities to life with explainability, transparency, and rigour.

· Instrument everything. Define and track success metrics that matter (activation, adoption, NPS, task completion).

4. Execution Mastery:

· Write crisp, detailed user stories.

· Work hand-in-hand with engineering, design, and science to ship value weekly, not quarterly.

· Ruthlessly prioritise to keep teams focused on what matters most.

5. Cross-Functional Influence:

· Be the voice of the user in all internal forums.

· Lead without formal authority—bring clarity, momentum, and accountability across teams.

What You Bring

· 5+ years in Product Management with a track record of building and scaling B2B2C or SaaS products.

· Proven ability to drive product growth through UX, data, and experimentation.

· Strong technical literacy—you don’t need to code, but you can debate API design or model selection.

· Deep curiosity and passion for AI, machine learning, and ethical tech.

· Initiative, and bias to action.

Bonus Points

· Experience in HR tech, assessments, or enterprise SaaS.

· Exposure to Gen AI and Large Language Models.

· Background in UX design, psychology, or behavioural science.

Why Join Sapia.ai?

· Build products used by tens of thousands every week, creating fairer hiring outcomes for millions.

· Work with a passionate, diverse team that moves fast and cares deeply.

· A flat, high-trust culture that rewards impact, not optics.

· Flexible work environment—results matter more than hours.

How we hire

We believe there’s more to you than your CV. So, we start with a chat interview, our very own, designed to uncover your potential and give you the space to share who you are in your own words. You’ll answer five role-relevant questions over chat and submit a short video answer. It’s untimed and mobile-friendly. Afterwards, you’ll get personalised insights from the interview, based on your responses. Our hiring team will reach out to you directly if they’d like to move forward.

We’re building something big. Something that matters. If you’re the kind of person who makes things happen, we’d love to hear from you.