Senior Marketing Account Director

Location: Remote (U.S.-based) with occasional travel to Los Angeles for key client/agency meetings

Type: Full-time

The Opportunity

Quaintise is a healthcare marketing agency that partners with leading physician groups, healthcare brands, life-sciences, and health tech organizations. We are hiring a Senior Marketing Account Director to lead one VIP, highly complex client account end-to-end. You’ll be the client’s primary point of contact and internal “air traffic controller,” translating business goals into clear briefs, managing timelines across cross-functional teams, and ensuring polished, on-brand delivery—every time.

This role is perfect for an agency veteran with impeccable writing and communication skills, a refined creative eye, and a data-driven approach to modern digital marketing. Past agency experience is required.

What You’ll Do

• Own the relationship. Serve as the trusted, day-to-day lead for a marquee healthcare client—setting strategy, aligning stakeholders, and maintaining a proactive cadence of communication and executive-ready updates.
• Run the operating system. Drive clarity across briefs, SOWs, project plans, timelines, budgets, and weekly standups—keeping multi-workstream initiatives (brand, web, social, content, paid, analytics, creative production) moving in lockstep against deadlines.
• Set the bar for quality. Review and refine deliverables (decks, copy, creative, reports) for clarity, accuracy, brand alignment, and executive polish before anything goes out the door.
• Lead integrated campaigns. Coordinate social content calendars, paid social/SEM, landing pages, email/SMS, and performance optimizations—partnering closely with strategy, content, design, media, analytics, and dev.
• Be outcomes-obsessed. Establish goals/KPIs, guide measurement plans and dashboards, translate data into actionable insights, and recommend optimizations that improve conversion and ROI.
• Orchestrate creative excellence. Provide clear feedback to creative teams, protect timelines, and ensure a highly refined aesthetic that aligns with the client’s brand standards.
• Anticipate and escalate. Identify risks early, resolve issues decisively, and communicate tradeoffs with executive presence.
• Grow the account thoughtfully. Surface smart, brand-safe opportunities that add value and deepen trust.

What Success Looks Like (First 90 Days)

• You’ve consolidated multiple stakeholder inputs into a single source of truth (briefs, timelines, comms plan) and built a predictable weekly operating rhythm.
• Content and social programs ship on time with clean workflows for creative approvals and asset trafficking.
• KPI dashboards are live; performance reviews connect insights to next-step experiments (creative testing, audience refinement, funnel fixes).
• The client and internal team praise your clarity, speed, and polish.

What You Bring

• 8–12+ years in marketing/advertising with significant agency experience leading complex, retained accounts; healthcare or regulated categories strongly preferred.
• Elite communication & writing. Executive-ready decks, crisp briefs, and persuasive synthesis. You can take messy inputs and produce clear, compelling narratives.
• Program leadership. Proven ability to manage multiple concurrent projects for a single enterprise client—spanning strategy, creative, media, web, and analytics—on tight timelines.
• Digital and analytics fluency. Comfort with full-funnel planning, paid social/SEM, content and SEO, marketing automation/CRM, UTM governance, GA4, Agency Analytics—or equivalent.
• Creative sensibility. A refined eye for brand standards, design fundamentals, and channel-appropriate storytelling (social, web, email, video).
• Operational rigor. Mastery of scopes, resourcing, status reports, and change management; strong command of project tools (Slack, Figma, Dropbox).
• Executive presence. Calm under pressure, credible in the boardroom, and adept at guiding senior stakeholders to smart decisions.
• Client service mindset. White-glove, solutions-oriented, and relentlessly reliable.

Nice to Have

• Experience leading marquee client accounts as the day-to-day owner.
• Background in social media operations (calendars, asset trafficking, approvals, reporting) and paid social optimization.
• Familiarity with healthcare privacy/compliance considerations.

How We Work

• Remote-first with periodic in-person meetings in Los Angeles for key milestones.
• Fast-moving, collaborative culture that values craftsmanship, accountability, and results.
• Competitive compensation with benefits.

How to Apply

Email info@quaintise.com with the subject line “Senior Marketing Account Director – Your Name.”

Include:

• Resume and brief cover note
• Portfolio samples: writing (briefs, decks, reports), coordination/scheduling artifacts (timelines, scopes, comms plans), and summaries of marketing initiatives with outcomes/metrics
• Any examples that show your creative feedback and analytics-driven summary reports

·  Compensation history and salary expectations, based on your past agency and client leadership experience