Lettings Valuer

Location: Remote

Contract Type: Full-time, Permanent

Salary: £25,000 per annum (OTE £32,000)

At Purplebricks, we’re not your average estate agency. We’re flipping the script on the property game; using smart tech, fresh ideas, and a serious focus on people to make buying, selling and letting homes smoother, faster, and actually enjoyable.

We’re all about keeping things real. Real support. Real flexibility. Real opportunities.

We know success doesn’t come from standing still and neither do we. If you're hungry to grow, driven to succeed, and ready to be rewarded for it, this could be the start of something big. We’re big fans of promoting from within, so your first role here might just be the first step in a much bigger journey.

Purpose of the Role:

Are you ready to take control of your career and enjoy the freedom of remote working, while making a real impact in your local property market?

We’re looking for dynamic, people-focused individuals to become the face of our business as a Lettings Valuer (Local Lettings Partner). In this role, you’ll provide expert advice and guidance to landlords, helping them navigate the lettings process with confidence and ease. With your knowledge and friendly approach, you’ll deliver a service that’s not just good—but simply the best.

What You’ll Be Doing:

• Working remotely to support landlords throughout the lettings journey.
• Offering up-to-date advice on property legislation and the rental market.
• Valuing new business opportunities and converting them into successful instructions.
• Guiding clients 1-2-1 through the entire process with a personal and professional touch.
• Building strong, lasting relationships through a sales-through-service approach—no cold calling required.

Key Skills, Experience & Knowledge:

• Exceptional People Skills: You’ll be the face of our business, so your ability to build genuine connections, understand customer needs, and create positive experiences is essential. You should feel confident engaging with people from all walks of life, both in person and remotely.
• A Passion for Delivering Excellent Customer Service: We're proud to offer a service that goes above and beyond. You’ll take pride in putting the customer first, being proactive in solving problems, and ensuring every client feels supported, heard, and valued throughout the lettings journey.
• Strong Attention to Detail: From compliance and contracts to valuations and marketing, accuracy matters. You’ll be thorough in everything you do, ensuring no detail is missed and every part of the process is handled with care and professionalism.
• The Ability to Analyse Data and Use IT Equipment Competently: Whether it’s reviewing property market trends, inputting data into systems, or managing digital communication tools, you’ll need to be confident using technology to stay organised, efficient, and informed.
• A Strong Desire to Be Part of a Successful Business: We’re looking for individuals who are motivated to grow with us. You’ll treat the role like it’s your own business—committed, driven, and always looking for ways to improve and succeed.
• Good Verbal and Written Communication Skills: Whether you’re crafting an email, preparing marketing material, or chatting with a landlord, clear and professional communication is key. You’ll be able to explain complex information in a simple, friendly way.
• A Full UK Driving Licence and Access to a Vehicle for Business Use: This role gives you flexibility, but also requires mobility. You’ll need to travel locally for valuations, viewings, and client meetings, so reliable transport is a must.
• Outstanding Sales Ability: While this isn’t a cold-calling role, you’ll still be selling—through service, trust, and expertise. You should be confident identifying opportunities, presenting your value, and converting interest into long-term partnerships.

Key Responsibilities:

• Provide Accurate Market Valuations for Landlords: Use your local knowledge, property insights, and data-driven tools to confidently appraise properties and advise landlords on the best rental value to attract quality tenants quickly.
• Engage and Support Customers Throughout the Journey: From first contact to a successful let, you’ll build strong relationships and offer tailored support every step of the way—making the process simple, transparent, and stress-free.
• Demonstrate Excellent Knowledge of the Local Property Market: As a local expert, you’ll stay ahead of trends, pricing shifts, and demand patterns in your area, using this insight to add real value to client conversations and decisions.
• Be a Brand Ambassador: You’ll represent our brand with pride—whether online, face-to-face, or over the phone—upholding our values, maintaining professionalism, and delivering service that reflects our commitment to excellence.
• Coordinate with the Central Operations Team: Work closely with our support hub to ensure a smooth and seamless experience for customers, from marketing and compliance to referencing and move-ins.
• Secure Instructions and Upsell Add-On Products: Confidently win new business by demonstrating our value, and increase revenue through intelligent upselling of relevant services such as property management, insurance, or professional photography.
• Stay Up to Date with UK Lettings Legislation: Keep your knowledge sharp and current to ensure compliance at every stage—both for the business and your own practices. You’ll be the go-to expert on legal obligations and industry standards
• Upsell Through Face-to-Face Sales: You’ll use your in-person interactions to not just sell a service, but build trust, identify needs, and offer tailored solutions—turning conversations into long-term client relationships.
• Achieve KPIs and Targets: You’ll take ownership of your performance, working towards clearly defined goals and consistently striving to exceed expectations—because success here is both recognised and rewarded.