Social Media Coordinator

Job Title : Social Media Coordinator

Location : New York, NY 10001 (Remote)

Duration : 06 Months

Shift Details :

New York, NY 10001 (Remote)

Capacity: Remote/Hybrid Option available

Job Description:

• Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely and quick manner (TikTok, Facebook, Instagram, Twitter).
• Provide social content and engagement recommendations based on consumer feedback and trends.
• Monitor personal social KPI’s using Sprinklr.
• Accurately enters required information in the CRM and surveys to ensure data integrity.
• 1-2 years’ social media engagement experience.
• Customer Service experience desired and Interest in beauty, fashion and/or lifestyle brands.
• Knowledge and experience with major social media platforms required.
• Report back to internal team to funnel insights into product / experience / content creation strategy.