Campaign Retention Manager - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Campaign Retention Manager - REMOTE. In this role, you will oversee and enhance customer retention and lifecycle campaigns. Your impact will be felt across our user base as you ensure personalized, compliant, and effective communication strategies. Working closely with cross-functional teams, you'll help our partner company adapt and thrive in a competitive fintech landscape while advocating for sound financial practices. If you are passionate about digital engagement and have a track record in lifecycle marketing, we want to hear from you! Accountabilities

• Manage all retention-stage lifecycle campaigns and communications
• Operationalise retention strategies defined by Growth and CRM leadership
• Create, build, deploy, and optimise CRM journeys across multiple communication channels
• Identify growth opportunities and implement lifecycle interventions
• Maintain complex audience segmentation frameworks
• Monitor retention performance and report against defined KPIs
• Lead A/B testing initiatives to improve engagement and retention
• Ensure compliance with GDPR, KYC, and financial regulations
• Collaborate with stakeholders for consistent and compliant execution
• Maintain governance documentation for campaigns and compliance processes
• Identify opportunities to enhance automation and operational efficiency

Requirements

• 5+ years’ experience in lifecycle or retention campaign management
• Good understanding of marketing automation and segmentation logic
• Strong familiarity with customer lifecycle management and retention strategy
• Hands-on experience with CRM and marketing automation platforms
• Advanced segmentation and audience management experience
• Analytical skills using CRM and app analytics
• High attention to detail in compliance and campaign execution
• Excellent cross-functional communication skills
• Organised and comfortable in a fast-paced environment

Benefits

• Remote Role: Work from anywhere with a flexible schedule.
• Competitive Salary & Performance-Based Bonuses: Achieve growth KPIs and earn additional rewards.
• Professional Development: Opportunities to expand your skills and stay ahead in the industry.
• Supportive & Collaborative Culture: Join a passionate global team dedicated to reshaping the financial system.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.