Content Strategist

Job Title: Content Strategist III

Location: Remote

Duration: 6 Months

We’re looking for a Content Strategist to manage updates across our client's Help Centers, the ideal candidate is a strong writer and editor with experience in digital content management and content strategy. They will be experienced at hands-on drafting and editing in a CMS, content structuring and proactive problem solving. They will be a skilled communicator who can effectively use a variety of business communication tools to get the information they need and provide progress updates to stakeholders.

Responsibilities:

Create, edit and publish content for Our client's Help Centers in simple, jargon-free language using client's voice to accurately capture how to use our business tools.

Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles

Consistently deliver content that meets or exceeds quality standards

Meet tight publishing deadlines with high attention to detail

Must-Have Skills

3 years’ experience of digital content writing and management, including using a CMS and HTML

Experienced in working with cross-functional stakeholders to produce public-facing content

Ability to meet tight publishing deadlines with high attention to detail

Experienced in working with cross-functional stakeholders to produce public-facing content

PREFERRED SKILLS

Writing technical or educational guides for consumers or businesses

Experience within a global technology company or digital-focused industry

Knowledgeable about marketing or communications industries

Degrees/Certifications

Bachelor’s preferred, not required