Digital Content Specialist

About Fresh Clinics At Fresh Clinics, we’re not just supporting healthcare professionals—we’re revolutionising the medical aesthetics industry. Our industry leading model equips nurse-entrepreneurs and business owners to build, scale, and thrive with confidence. Backed by world-class technology, unrivalled medical compliance support, and a thriving community of healthcare professionals, we’re empowering clinics to deliver exceptional care whilst achieving their business dreams. As one of Australia’s fastest-growing tech companies and a proud top-ten finalist in Deloitte’s Tech Fast 50 three years in a row, we’re scaling fast, making waves, and redefining a global industry. At Fresh, our culture is as bold as our mission. We “work smart, hustle hard, stay humble, and lead with kindness.” If you’re looking for a workplace that celebrates innovation, drives real-world impact, and champions your growth—welcome home. About the role We’re seeking a creative, versatile and driven Digital Content Specialist to join our Brand & Content team and play a key role in defining how our brand is represented across our digital channels. This role is critical to supporting the growth of Fresh Clinics as we expand in Australia and the US, helping us deliver high quality content that drives awareness, engagement, and revenue. You’ll support campaigns across core business pillars and help scale our marketing capacity so the team can continue to be a proactive driver of growth. As a Digital Content Specialist, you’ll be hands-on creating and distributing content across social, email, web, and video, while also collaborating closely with cross-functional teams in AU and the US. It’s a role for someone who loves storytelling, thrives in fast-paced environments, and can balance creativity with executional excellence. A week in the life

• Create and schedule engaging content across social media, email, and web platforms, ensuring alignment with brand guidelines and campaign priorities
• Write and edit compelling copy for different formats including blogs, video scripts, social captions, and email campaigns
• Partner with clinical, product, training, and sales teams to create content that educates, supports, and activates customers across the journey
• Capture customer insights and stories (online and in-person) to bring authenticity into campaigns and content outputs
• Support large-scale campaign and event delivery, including The Fresh Life and other key activations, by producing and distributing content before, during, and after events
• Report on content performance, analyse results, and share insights to continuously improve channel impact
• Contribute to the development of scalable marketing processes and repeatable systems that make it easier to leverage Fresh Clinics’ best content across AU and US markets

We'd love you to have

• Proven experience creating and distributing social media and digital content, with strong reporting and performance insights
• Excellent writing and storytelling skills, with the ability to adapt tone and style for different digital channels
• A solid understanding of how content works across website, social, email, and blog formats
• Hands-on experience with tools like CapCut and Canva (or similar) for editing, designing, and producing digital content
• Comfort working both behind and in front of the camera, and confidence engaging with our members directly to source stories or insights
• The ability to juggle multiple projects, meet deadlines, and keep content quality high in a fast-paced environment
• Familiarity with HubSpot or another CMS/email platform
• Active on social media with an eye for trends and how to apply them in a B2B healthcare context

Why you'll love working here 🌏 Remote-first with access to our Surry Hills HQ if you’re Sydney-based 🎯 Create, launch, and optimise campaigns end-to-end, with full visibility of impact 🚀 Work in a high-performing team that values creativity, accountability, and quality across both AU and US markets 📈 Join a fast-growing company that’s changing the face of healthcare in Australia and beyond Ready to Apply? Apply now and help shape the future of people operations at Fresh Clinics! Fresh Clinics are an equal opportunity employer and encourage people from all walks of life to be part of our team.