Director of e-Commerce

_Our client in the health and personal care industry is hiring a Director of e-Commerce!_The Role

We’re looking for a lean, hands-on Director of eCommerce to lead and scale our Shopify store. This is a high-impact role where you’ll own the end-to-end online experience, including conversion rate optimization (CRO), customer experience (CX), performance marketing, and CRM. You’ll have the autonomy to test, iterate, and implement strategies that directly drive growth while building scalable processes.

What You’ll Do

• Lead all eCommerce operations on Shopify, optimizing the online shopping experience for conversion and retention.
• Develop and execute strategies to scale revenue and improve key metrics, including CRO, average order value, and repeat purchase rate.
• Oversee performance marketing and CRM efforts to drive acquisition, engagement, and retention.
• Collaborate closely with the founders and small team to iterate on products, creative, and customer experience.
• Implement systems and processes that allow for scalable growth while maintaining a lean operation.

What We’re Looking For

• 4+ years in eCommerce leadership roles, preferably in DTC brands.
• Proven track record of scaling Shopify stores and driving measurable growth.
• Hands-on experience with CRO, CX, performance marketing, and CRM.
• Data-driven mindset with the ability to test, analyze, and iterate quickly.
• Comfortable in a small, fast-moving team where you can own projects end-to-end.
• Strong problem-solving skills and a bias for action.