Senior Product Manager

Who We Are At BriteCore, we’re a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology. Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we’re leading the shift towards modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers. We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service. Join us at BriteCore and be part of a company that’s shaping the future of insurance technology. You’ll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you’re ready to create something different, let’s build the future of insurance software together. Summary As a Senior Product Manager at BriteCore, you will lead our efforts in delivering world-class Policy Management and Billing features within our software suite. In this role, you will be responsible for driving the strategic direction of these key product areas, ensuring they meet the highest standards of usability, functionality, and customer satisfaction. Collaboration with cross-functional teams, deep understanding of customer and internal stakeholder feedback, and a commitment to user-centric design will be critical to your success. This is a fully remote based role, however candidates must be located in the US. What You'll Do

• Own and evolve Policy Management & Billing: Drive the roadmap for core policy lifecycle, rating, invoicing, and billing, embedding AI to improve underwriting insights, automate billing operations, detect anomalies, reduce leakage, and deliver predictive intelligence across the policy lifecycle
• Lead the modernization of BriteCore’s configuration-driven platform: Own the tools that enable customers to define and manage products (insurance lines), rules, forms, and workflows, with the goal of accelerating time-to-market through AI-powered configuration assistants, intelligent validation, automated rule generation, and guided product setup that reduces complexity and increases accuracy
• Drive the strategy for Document Generation: Own the systems that produce policy documents, endorsements, notices, and customer communications, and leveraging AI to speed template creation
• Incorporate customer and stakeholder feedback: Actively gather and analyze customer feedback, as well as input from internal stakeholders, to inform product decisions and prioritize enhancements
• User-centric design: Conduct "a-day-in-the-life" exercises, customer interviews, and other “on-the-ground” knowledge and feedback discovery to gain insights into user workflows, pain points, and needs, and use this knowledge to drive improvements in product usability and efficiency
• Cross-functional collaboration: Work closely with engineering, design, marketing, sales, and support teams to ensure alignment on product goals, timelines, and deliverables
• Continuous improvement: Champion a culture of continuous improvement, fostering innovation and driving iterative enhancements to policies and billing features based on user feedback and market trends

What You'll Bring

• Bachelor’s Degree in Computer Science related field
• 3+ years of progressive technical product management experience within the SaaS space
• 3+ years of B2B SaaS experience, supporting a complex product
• Strong working knowledge of AI tools and the ability to integrate them into product discovery, documentation, and execution workflows to accelerate delivery and improve decision quality
• Analytical skills and ability to derive insights from customer feedback, usage data, and market research to drive product decisions
• Excellent communication and stakeholder management skills, with the ability to effectively collaborate with internal teams and influence key stakeholders
• Passion for user-centric design and a commitment to improving product usability and customer satisfaction
• Experience with failure (e.g. product launch) and ability to course correct

Bonus points

• MBA
• 1+ year of B2B Insurtech experience
• Experience working at a scaling startup

Life at BriteCore We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has. We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more. Click here to learn more about our platform. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.