Growth Operations Manager

COMPANY

Alacura Medical Transport Management is the leading benefit management company specializing in medical transportation. Alacura’s mission is to simplify air and ground medical transportation for patients, health insurers, hospitals and transport providers. Alacura’s tech-enabled platform supports commercial and Medicare Advantage populations, focusing on improving transport quality, safety, and improved health outcomes while protecting patients from financial harm. Alacura’s solutions are tailored to provide the most appropriate mode of transport (ground ambulance, rotary-wing, or fixed-wing) to support patient’s individual needs.

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OPPORTUNITY FOR IMPACT

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The Growth Operations Manager at Alacura will have the unique opportunity to serve as a critical hub connecting sales performance data, executive decision-making, and strategic marketing initiatives during a period of rapid company growth. Reporting directly to the AVP – Marketing & Strategy, this role offers significant visibility within the organization, including direct exposure to the Board of Directors and senior leadership. This position serves as a springboard for career advancement within Alacura’s growing enterprise.

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KEY RESPONSIBILITIES

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• Serve as the primary Salesforce administrator for sales activity, partnering with the Salesforce development team to optimize system configuration, user access, data integrity, and ongoing optimization of the CRM platform
• Own end-to-end pipeline management, ensuring accurate and timely updates to opportunity stages, probability weightings, and projected close dates
• Develop and maintain custom reports, dashboards, and analytics within Salesforce to provide real-time visibility into sales performance and pipeline health
• Lead weekly pipeline review meetings, preparing comprehensive materials and facilitating data-driven discussions with the sales team and leadership
• Create and distribute weekly, monthly, and quarterly pipeline reports for the Executive Team
• Coordinate logistics for monthly and quarterly board meetings including scheduling, venue arrangements, and technology setup
• Lead the development, compilation, and quality assurance of board meeting materials, including slide decks, financial summaries, pipeline reports, and strategic updates
• Prepare executive-level pipeline summaries and strategic analyses for board presentations, translating complex sales data into clear, compelling narratives
• Assist in the yearly annual planning process, supporting leadership in establishing organizational objectives, departmental targets, and individual performance goals
• Maintain comprehensive goal tracking systems and produce regular progress reports, identifying variances from plan and escalating risks to leadership
• Partner with the AVP – Marketing & Strategy to execute marketing initiatives that strengthen Alacura’s brand presence within the healthcare and medical transportation markets
• Support the continuous evolution of sales and marketing materials, maintaining a library of approved pitch decks, one-pagers, case studies, and collateral
• Support the development and maintenance of corporate dashboards tracking key performance indicators and metrics across departments
• Collaborate with Finance, Operations, and IT teams to ensure data consistency and integration across reporting systems

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PROFESSIONAL QUALIFICATIONS

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• Bachelor’s degree required in Business Administration, Marketing, Healthcare Administration, Finance, or a related field
• One to three years of experience in the healthcare industry, or equivalent experience in investment banking or management consulting
• Exemplary Microsoft PowerPoint skills with demonstrated ability to create polished, executive-ready presentations under tight deadlines
• Exemplary Microsoft Excel skills including proficiency in advanced functions, pivot tables, data analysis, and financial modeling
• Demonstrated proficiency with Salesforce CRM including administration, reporting, and dashboard development; Salesforce Administrator certification valued
• Exceptional written and verbal communication skills with the ability to present complex information to executive audiences
• Experience supporting Board of Directors or C-suite executives preferred; background in health plan, managed care, or medical transportation industries desirable
• Experience with data visualization tools such as Tableau, Power BI, or similar platforms preferred

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PERSONAL QUALIFICATIONS

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• Highly organized and detail-oriented with proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment

• High degree of professionalism, discretion, and confidentiality when handling sensitive business information

• Analytically minded with the ability to translate complex operational data into actionable insights for leadership

• Executive presence necessary to interact effectively with the Board of Directors and senior leadership

• Thrives in a performance-oriented, fast-paced environment; **possesses self-motivating drive and a growth mindsetJob Type:

  Full-time Pay: $80

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  000.00 per year Benefits

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