Named to the Inc. 5000 and AdWeek’s Fastest Growing Agencies list two years running, Aisle3 is helping ambitious consumer brands grow across Amazon, Walmart, and beyond. We spend our days strategizing with founders, CEOs, CMOs and other incredibly talented people to help them scale their online businesses and tackle the everyday challenges of eCommerce, always pushing to get better at what we do. We are looking for a full-time Brand Manager to join our growing team and become an integral part of their success.
As a Brand Manager, you're one of the primary owners of your clients' success. Your goal is to ensure every stakeholder for the brands in your portfolio feels confident in our work and sees real progress toward their goals, because earning that trust is the foundation of everything we do. Part of a pod with a Performance Manager, you'll also partner closely with teammates, and internal specialists to drive performance and ensure every deliverable is on time and meets a high bar for quality. You'll also work directly with clients to guide high-level, strategic decisions. In short: you make sure the trains run on time, and everyone stays in the know.
The ideal Brand Manager loves solving problems, diving into strategy, and quarterbacking the team to victory. They take pride in their work and show up as a team player who's always looking to sharpen their skills. They're confident, organized, and a natural communicator who picks things up fast.
You will be working using the following platforms:
- Amazon Seller Central
- Amazon Vendor Central
- Amazon Advertising Console
- Walmart Seller Center
- Walmart Ad Center
You will be working with the following internal specialist teams:
- Performance Marketers
- Operations & Logistics Managers
- Graphic Designers
- Catalog Specialists
- Copywriting Specialists
Responsibilities:
- Primary lead for communications with client stakeholders. You will work with internal teams as necessary to gather in-the-weeds knowledge and data, but ultimately you are providing the analysis and recommendations that will shape our clients' businesses.
- Collaborate with clients and internal specialist teams to develop strategy across eCommerce initiatives (catalog architecture, go-to-market assortments, design strategy, copywriting and SEO, merchandising and promotions, etc.), presenting plans of action to clients and guiding your internal teams through execution to ensure all deliverables stay on track.
- Analyze your client's performance data (CVR, sales trends, performance marketing metrics, inventory availability, etc.) alongside market research to identify opportunities to drive sales. Partner with specialist teams to bring those opportunities to life.
- Contribute to the creation and presentation of bi-weekly performance reports to clients, QA'ing for quality of insights and takeaways, and effectiveness of the reports in maintaining a beneficial relationship with our clients while moving projects forward.
- Work with specialist teams to ensure that the work your clients need is completed, delivered promptly, and executed well. You'll make sure nothing slips through the cracks, because attention to detail is what our clients count on us for, escalating issues to heads of departments as necessary.
- Work with external teams, such as Amazon Account Managers, to explore potential partnerships, beta opportunities, and any other projects or forms of technical support that will help our clients succeed.
- Maintain and expand a wide knowledge of all aspects of marketplace eCommerce (marketing, design, catalog management, logistics), bridging the gap between specialist teams, and connecting the in-the-weeds details to the high-level goals.
- Stay ahead of eCommerce trends and ensure Aisle3 and our clients benefit from being at the forefront through test & learn strategies, early adoption of beta offerings, platform flexibility, successful launches, new product ideas, and new platform onboarding.
- Contribute to a culture of curiosity and a team of experts through training documentation, personal training, bi-weekly company knowledge sharing, and similar initiatives.
Requirements:
- Bachelor's Degree
- 2 - 5 years experience in eCommerce, or a complementary Account Management position
- 1+ years Amazon Seller Central experience
- Strong client service and communication skills, and the ability to foster positive, lasting client relationships even amidst conditions of difficulty
- Ability to pick things up quickly, and utilize critical thinking and analysis to make strategic decisions
- Ability to project manage and prioritize deadlines across a variety of clients and teams
- A go-getter attitude and a mindset of continuous improvement who is always looking for ways to solve problems and get better
- "Know enough to be dangerous" in Excel/Google Sheets and statistical/data analysis
- Add the words "Aisle3 is for me" next to your name on your resume to show us that you read the entire job description
Perks:
- Fully remote-first organization
- Annual performance bonus
- Flexible PTO and sick day policy
- Access to medical, dental, and vision health benefits
- Discounts on brands we work with
- Collaborate with a tight-knit, supportive team that values work-life balance
- Dynamic, growing agency environment with opportunities for growth
- Impactful work: see the strategies you shape directly move the needle for founders and executives who depend on your judgment
