CRM Manager

Email Marketing Manager£40,000 - £45,000 + BenefitsRemote Working (travel expensed when needed to travel in)

Following rapid growth and a successful investment round, our client is an ecommerce-first food brand and they are refreshing their identity and expanding the team! With a flat structure and execution-first mindset, they’re building something special. This is a rare opportunity to take full ownership of a pivotal channel, shaping strategy and scaling results within a business that values agility, autonomy, and creativity.

The CRM Manager will lead end-to-end email operations, owning strategy, deployment, and analysis. You’ll be central to customer engagement, retention, and revenue, working closely with digital, ecommerce, and content teams to deliver compelling campaigns and automated journeys that truly resonate with the brand & customers. This is a perfect role for someone who has a growth mindset, and who wants to make an impact for a start-up business!

Role Highlights

• Own and execute the full email marketing strategy across campaigns, automations, and customer journeys
• Manage Klaviyo end-to-end: segmentation, deliverability, testing, and optimisation
• Lead content planning, build and launch all campaigns and flows
• Continuously refine lifecycle flows: welcome, post-purchase, win-back, loyalty
• Track, report, and iterate using key performance metrics

You Will Need

• 3+ years in ecommerce email marketing, ideally DTC, with deep Klaviyo expertise
• Strong record of performance-led campaigns and lifecycle automations
• Sharp segmentation, A/B testing, and email deliverability knowledge
• Analytical mindset with exceptional attention to detail
• Collaborative approach, comfortable aligning with creative and digital teams

Why You’ll Love It

• Remote-first role
• Salary up to 45K plus EMI share options
• 25 days holiday + bank holidays
• Budget and time off for training & development
• Flexible hours and a supportive, values-led culture
• The chance to own and scale a critical channel in a fast-growing brand
• Tech and tools you need to thrive
• A team that values your voice, input, and growth
• Free products and wellness perks!