Simba Tasker: Bridging Gaps in Service Provision

Zimbabwean entrepreneur and marketer Simbarashe Muteedzi has launched Simba Tasker, an innovative online application designed to make it easier for people to access reliable service providers across the country. This platform addresses a critical need by connecting users with genuine mechanics, plumbers, tilers, and other professionals in a fast, reliable, and low-data-friendly manner.

Key Features and Functionality

Simba Tasker leverages live Google maps to show exact provider locations, enabling direct visits and phone calls even without data. It integrates WhatsApp for quick messaging, in-app messaging to keep inquiries organized, and a task-posting feature to announce jobs and get rapid matches. The app emphasizes minimal friction with quick sign-ups and reduced intermediaries, cutting down on guesswork and lost time.

Development and Impact

Muteedzi, based in Australia, started the project in 2018, with development delayed by the pandemic. The app went live on Google Play and the App Store in early 2025. Since its launch, it has garnered nearly 5,000 service seekers, with plans to exceed 10,000 by year-end and scale to 100,000 users and 10,000 providers by next year. It is licensed by Potraz and focuses on inclusivity, working well in areas with poor connectivity.

Benefits for Users and Providers

For customers, Simba Tasker saves time and money by reducing no-shows and ensuring faster service resolution. For providers, it offers direct access to paying customers, improved visibility, and income stability. The platform also supports diasporans in sending work home and aims to foster local economic impact through partnerships with communities and businesses.

Future Enhancements

Upcoming improvements include deeper provider verification, smoother payments, telco partnerships to reduce data costs, training for informal providers, and tools for corporates. Muteedzi envisions a digital future for Zimbabwe that is inclusive, supporting national goals like Vision 2030 by expanding digital access and opportunities.