Marketing Operations & Platform Executive - 4-5 month cover - Inside IR35

Gigged.AI is a freelance talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment with one of our clients for a Marketing Operations & Platform Executive - 4-5 month cover - Inside IR35

If interested then you must submit a proposal through the Gigged.AI website for this gig. You can do so here - https://app.gigged.ai/

We’re looking for a hands-on Marketing Operations & Platform Executive to cover a sabbatical period. You’ll keep our marketing systems, data, and platform running smoothly while supporting campaigns, reporting, and member experience.

This role is executional and detail-oriented - perfect for someone who enjoys rolling up their sleeves, solving problems quickly, and making sure nothing slips through the cracks.

Location: Remote, UK based as possible meetings in London

IR35: Inside (pending final determination)

Duration: 4.5- 5 months to cover sabbatical

Key Responsibilities:

Platform & Website (Hivebrite & Wix)

- Update event listings, resource pages, and content.

- Onboard new members and partner profiles onto the platform.

- Manage the general internal email inbox.

- Respond to members in forums and help spark conversations/engagement.

- Manage member and partner profiles and group requests on the platform.

- Troubleshoot day-to-day platform and website issues (escalating technical fixes to Tech Support).

- Help support the launch of our new website, working alongside the wider team, and branding and design team.

Email Marketing

- Alongside our Marketing Manager, build, test, and send email campaigns across the team (newsletters, event invites, partner comms).

- Manage list pulls and segmentation.

- Track open, click, and response rates.

Data & Reporting

- Produce regular dashboards, member analytics and campaign performance reports.

- Maintain data accuracy across lists and reporting systems.

- Support marketing team with insights to inform campaigns.

Video Editing

- Edit and prepare event/webinar recordings for publishing.

- Create short clips for use across social, platform, and website.

General Marketing Support

- Support the team in keeping the marketing calendar up to date.

- Support with campaign execution and logistics as needed.

- Work closely with the Director of Marketing, Editorial and Communications and Marketing Manager to ensure campaigns run smoothly.

Skills & Experience

- Strong working knowledge of email marketing platforms (Mailchimp, HubSpot, or similar).

- Comfortable managing CMS platforms (Wix, Hivebrite, etc.).

- Skilled in data handling and reporting (Excel/Google Sheets, Lookerstudio, dashboards).

- Basic video editing skills (Premiere, Final Cut, Canva, or similar).

- Highly organised, detail-oriented, and reliable.

Nice-to-Haves

- Experience in membership/community or B2B/SaaS marketing.

- Familiarity with customer journey optimisation.

- Basic design skills for simple asset creation.