CRM Campaign Manager / Content Manager

Job Description – (CRM Content Manager)Content Manager - Dynamics 365 Customer InsightsContract | Remote | UK Public Sector Project OVERVi

EWAt Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights – Journey

s.We are looking for an experienced CRM Content Manager (Contractor) to join our project team and take ownership of campaign creation and execution within the platfor

m.This is a hands-on, delivery-focused role. There is no development required, but strong functional expertise and end-to-end campaign experience are essentia

l. Who We’re Looking

• ForStrong background in email marketing campaign managem
• entHands-on experience building segments and journeys in D365 Customer Insig
• htsSolid HTML/CSS email build ski
• llsExperience delivering campaigns end-to-end in regulated or structured environme
• ntsStrong stakeholder communication ski

lls What you will be d

• oingBuilding and executing email marketing campaigns in D365 Customer Insights – Jour
• neysCreating segments, automated journeys and triggered communicat
• ionsDesigning and developing responsive email templates using HTML
• /CSSManaging the full campaign lifecycle from build to reporting and optimisa
• tionWorking closely with CEOX stakeholders and Public Sector client t
• eamsEstablishing reusable campaign assets and structured CRM content libra

ries Desi

• rableExperience with Dynamics 365 Customer
• VoicePrevious public sector exper

ienceWe’re looking for someone who is detail-oriented, organised, and comfortable working in a stakeholder-driven environ

ment.If you’re a D365 CRM specialist with strong campaign execution experience and available for a contract opportunity, we’d love to hear from

you. Contract D

• etailsContract Type: Freelance / Co
• ntractLocation: Remote (UK-based candidates pref
• erred)Start Date
• : ASAPClearance: Candidates must be eligible to work with UK Government departments /

BPSS.