CRM Marketing Assistant

CRM Marketing Assistant

Work Schedule: Part-time (~15 hours per week)

Exemption Status: Non-Exempt

Department: CRM

Reporting to: CRM Manager

Location: Remote (must be in the US)

About Us

At Because, our mission is to empower older adults to lead independent and fulfilling lives. We started in 2017 with a simple goal – to make it easier for older adults and their families to access the products they need. Today, we are on our way to becoming the #1 trusted brand for older adults – a fast-growing and often overlooked user segment.

Our commitment to excellence has earned us recognition as an Inc. Best in Business 2022 honoree, and our products have been featured in Forbes, CBS, and Fast Company. We’re also proud to be a Certified Great Place to Work, reflecting our dedication not only to our customers but also to our team.

Since our founding, we have helped over 450,000 customers get the products they need to live at their best. Because products can be found online at BecauseMarket.com, on Amazon, and now in-store at CVS and Walmart.

We’ve raised over $70M in funding from top VC firms, including Index Ventures and Khosla Ventures, and we are grateful for the support from our customers, partners, and investors.

Learn more about us at https://becausemarket.com/pages/careers.

Position Summary

We’re looking for a part-time CRM Marketing Assistant to support the execution of our email and SMS marketing campaigns. You’ll work directly with our CRM Manager and play a key role in bringing campaigns to life—from building emails in Klaviyo to making quick creative edits in Figma. This is a fast-moving role that’s perfect for someone who thrives under deadlines, has a sharp eye for detail, and is eager to gain experience with customer communication and marketing at a high-performing direct-to-consumer (DTC) company.

Position Responsibilities

• Build and format email/SMS campaigns in Klaviyo using provided templates and assets
• Apply pre-defined segmentation and suppression logic accurately
• QA campaign setups under time pressure (links, subject lines, product blocks, etc.)
• Use Figma to export and adjust creative assets as needed
• Follow strict naming conventions and documentation procedures
• Assist with setting up A/B tests and organizing basic results
• Stay responsive and communicative during active campaign windows
• Support bi-quarterly audits of triggered flows by helping review logic, creative, and performance trends

Position Qualifications

• Hands-on experience using Klaviyo is required, including creating and editing email templates, building flows, setting up and managing pop-ups, A/B testing, and audience segmentation
• Familiarity with our creative tool, Figma, and able to slice, export, and make light edits to assets as needed
• High attention to detail and ability to stay focused on repeatable, task-driven execution
• Dependable, organized, and responsive during working hours, with the flexibility to support time-sensitive tasks outside of regular hours when needed
• Ability to follow detailed instructions while asking thoughtful, proactive questions to ensure accuracy and efficiency

Preferred Qualifications

• Experience supporting email campaigns in a DTC or eCommerce environment
• Familiarity with Google Sheets or Excel
• Interest in email/SMS marketing and CRM best practices

The reasonably expected pay for this position is $20 - $30 an hour for the level scoped. Your pay will depend on several factors, including your experience, qualifications, education, location, and skills. A higher or lower pay range may apply if you are considered for a different level. This position is also eligible for stock options and a competitive benefits package.

Because is an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, gender, gender identity, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, or any other characteristic prohibited by federal, state, and/or local laws.