Role Description The Sales and Marketing Specialist will manage daily outreach to independent retailers and private clients, nurturing relationships and driving sales of Orafino’s fine jewelry collections. This full-time remote role includes developing and executing sales strategies, managing leads and follow-ups, and presenting product features, pricing, and customization options. The specialist will support digital and offline marketing initiatives, including content input for campaigns, coordination of promotions, and tracking performance metrics. They will respond to customer inquiries, support order processes, and collaborate with design and operations teams to ensure a smooth client experience. The role also involves maintaining product and market knowledge, gathering feedback from clients, and contributing ideas to strengthen brand visibility and revenue growth.
Qualifications
- Strong Communication and Customer Service skills to engage clients, respond to inquiries, and build lasting relationships.
- Proven ability in Sales and Sales Management to generate leads, close deals, and manage pipelines effectively.
- Experience with Training related to product knowledge, sales processes, or client education on fine jewelry and diamonds.
- Background in jewelry, luxury goods, or fashion retail is highly beneficial.
- Comfort working remotely with reliable time management, organization, and self-direction.
- Ability to use CRM tools and basic office software to track opportunities and report results.
- Analytical mindset to interpret sales and marketing data and adjust strategies accordingly.
- Preferred education: post-secondary degree or diploma in Business, Marketing, Communications, or a related field, or equivalent experience.