Job title: B2B Social Media Project Manager- EMEA
Location: UK/EMEA
Contract: 12 months / Remote contract
Who We Are
Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world’s biggest and best-known tech companies choose to work with us.
The Team
Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
About the role
Support the Head of Social Media EMEA and the Social Media Strategic Lead with the day-to-day coordination and delivery of EMEA social media activity.
This role focuses on project management, content requests, uploads and workflow management, helping regional teams deliver against agreed plans through clear processes, organised schedules and timely approvals. Strategic direction remains with the Head of Social Media EMEA.
Role Responsibilities:
1. Project management and workflow coordination — 30%
- Translate agreed priorities into delivery plans, with clear tasks, owners and deadlines.
- Maintain visibility of assigned work in Airtable, including status, dependencies, approvals and blockers.
- Track progress, follow up on outstanding actions and escalate delivery risks.
- Flag competing requests or capacity constraints to the appropriate lead for prioritisation.
2. Content request management and regional coordination — 25%
- Organise incoming content requests, ensuring briefs include the required information, assets, owners and deadlines.
- Coordinate cross-regional requests, including markets such as Nordics and Israel.
- Maintain regional content calendars and delivery schedules against agreed plans.
- Identify incomplete or conflicting requests and seek clarification before work progresses.
3. Content uploads and publishing support — 20%
- Coordinate and carry out content uploads, scheduling and publishing where agreed and access permits.
- Check that assets, copy, links and publishing details are complete and match approved versions.
- Confirm required approvals are in place before scheduling or publishing.
- Track publishing status and flag missing assets, approval delays or technical issues.
4. Stakeholder coordination and approvals — 10%
- Coordinate reviews between the Head of Social Media EMEA, Social Media Lead, regional managers and relevant stakeholders.
- Follow up on feedback and sign-offs to keep agreed workstreams moving.
- Record decisions and communicate changes to deadlines, deliverables or ownership.
- Escalate questions requiring strategic, editorial or prioritisation decisions to the appropriate owner.
5. Process documentation and improvement — 10%
- Maintain practical briefing templates, workflow guidance and delivery checklists.
- Identify recurring administrative issues and suggest process improvements.
- Keep documentation aligned with agreed Google requirements, seeking clarification from the appropriate owner where needed.
- Support consistent use of team tools and processes across markets.
6. Reporting coordination — 5%
- Gather regional performance inputs and maintain agreed reporting templates.
- Coordinate reporting deadlines and follow up on missing information.
- Collate results and team learnings for review by the relevant leads.
Proposed division of responsibilities
- Head of Social Media EMEA: Owns social strategy, sets priorities, confirms scope and resolves competing demands.
- Social Media Project Manager: Owns coordination of assigned workstreams, requests tracking, delivery schedules, uploads, approval follow-ups and process documentation.
- Social Media Strategic Lead Leads day-to-day team coordination, ongoing mentorship and operational unblocking. Agrees workstream ownership with the Project Manager to avoid duplication; content review and approval responsibilities remain to be confirmed.
- Regional Social Media Managers: Own local planning, content development and execution within the agreed strategic framework, with publishing support allocated where agreed.
Top 3 must have skills
Project management and operational organisation — turning agreed priorities into clear tasks, owners and timelines. Managing content requests, maintaining delivery schedules and keeping workflows organised so regional activity progresses on time.
Content coordination and publishing support — supporting content preparation, post uploads, scheduling and reporting. Checking that copy, assets, links and publishing details are complete, follow agreed guidelines and have the required approvals.
Ownership, prioritisation and collaboration — taking ownership of assigned workstreams, tracking competing requests and being transparent about capacity. Following up proactively on outstanding actions, resolving operational blockers and escalating prioritisation or strategic decisions to the appropriate lead.
Nice to have skills/Qualifications
- Technology or cloud-sector experience: familiarity with B2B technology audiences and translating complex topics into engaging social content.
- Multi-market experience: supporting regional teams across EMEA and adapting global strategy to local audiences.
- Social tools and analytics: experience with Airtable, Sprinklr or similar workflow, publishing and reporting platforms.
- Mentoring experience: coaching social media managers and developing practical content guidance or frameworks.
- Responsible use of AI: using AI to support research and content development, with strong editorial judgement and quality checks.
- Relevant qualification: a degree or professional qualification in marketing, communications or digital strategy, or equivalent practical experience.
- Additional European languages: useful for regional collaboration, particularly Spanish, German or French.
Culture/Client considerations/ Ways of working
- Maintain a transparent view of projects, priorities and time commitments.
- Raise capacity concerns early, identifying the affected deliverables and proposing trade-offs.
- Agree changes in ownership or delegation with the relevant lead.
- Give regional managers clear guidance and appropriate autonomy.
- Keep routine requests within working hours and use out-of-hours escalation for genuinely urgent matters